Oarabile Kgositlou
Assistant Manager
Pampierstad
Summary
- Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
18
18
years of post-secondary education
1
1
Language
Work History
Assistant Manager
Shoprite Checkers PTY(LTD)
Hartswater
07.2015 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins in service departments by over 35%.
Conference and Banqueting Assistant
Emerald Resort And Casino
Vnderbijlpark
02.2013 - 04.2014
- Operated multi-line phone system to receive, screen and redirect calls.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Created detailed timelines and budgets for events to meet all deadlines.
- Produced concept plans for high-profile corporate meetings and events.
- Achieved highest quantity of events in calender year(28) which saw 22% revenue increase.
Education
High School Diploma -
01.2009 - 12.2009
National Senior Certificate
- Member of SASCO
- Elected to SRC Chairperson in 2009
Associate of Applied Science - Chemical Engineering
01.2011 - 12.2027
Skills
Product and Service Knowledge
Employee Scheduling
Recruiting and Interviewing
Operations Management
Task Delegation
Succession Planning
Retail Operations
Sales Growth
Staff Supervision
Cost Control
Staff Training and Development
Retail Operations Management
Health
Good
Present Occupation
None
Driver License
C1
Criminal Record
None
Addresses
- Physical and Postal, 1049A Mangope Avenue, Pampierstad, 8566
Cell Phone
073 505 7718, 081 775 1209
Personal Information
- ID Number: 910910 567 0087
- Place of Birth: Pampierstad
- Nationality: South African
References
- Mr G. Mphuthi (Ukuqonda Institute Principal), 082 334 2716
- Mr V.R Thulari (Tutor Chemical Technology), 078 749 6103, 021 841 2128 (C.S.I.R Pretoria office)
- Mr Windsor Mouton( Regional Manager NC) 071 068 9783
Timeline
Assistant Manager - Shoprite Checkers PTY(LTD)
07.2015 - Current
Conference and Banqueting Assistant - Emerald Resort And Casino
02.2013 - 04.2014
Vaal University Of Technology - Associate of Applied Science, Chemical Engineering
01.2011 - 12.2027
P.H Moeketsi Agricultural High School - High School Diploma,
01.2009 - 12.2009