NYIKO FAITH MAHLALE
SAFETY MANAGEMENT STUDENT
GIYANI
Summary
Dynamic professional with experience as a Dental Office Receptionist at DR HG MAKHUVELE, adept at systematic data organization and problem-solving. Proven ability to manage workflows efficiently while maintaining strict confidentiality. Skilled in dental vocabulary and document formatting, contributing to seamless operations and enhanced patient interactions.
Overview
9
9
years of professional experience
5
5
Languages
Work History
Dental Office Receptionist
DR HG MAKHUVELE
01.2021 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
Legal Secretary
MR TSHABALALA BORNWISE
03.2016 - 12.2018
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Scheduled all appointments, appearances and briefings.
- Organized files for court proceedings.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Received and placed telephone calls to clients and prospective clients.
Education
Diploma - DIPLOMA SAFETY MANAGEMENT
UNISA
Pretoria, South Africa 05.2001 -
High School Diploma -
MBHEDLE SECONDARY SCHOOL
XIHOSANI VILLAGE 05.2001 -
Skills
Dental Vocabulary Knowledge
Systematic Data Organization
Document Formatting
Follow-up
Clerical Coordination
Problem-solving aptitude
Records management
Adaptability
Workflow management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Office Receptionist
DR HG MAKHUVELE
01.2021 - Current
Legal Secretary
MR TSHABALALA BORNWISE
03.2016 - 12.2018
Diploma - DIPLOMA SAFETY MANAGEMENT
UNISA
05.2001 -
High School Diploma -
MBHEDLE SECONDARY SCHOOL
05.2001 -