Nyiko Sharon Mhlanga
Administrative Officer
Sunnyside Gardens
Summary
Dedicated and results-driven administrative professional with over 11 years of experience in enhancing operational efficiency through exceptional communication, planning, and prioritization skills. Proven ability to draft comprehensive reports and business correspondence, manage correspondence, and maintain accurate tracking spreadsheets. Committed to leveraging expertise in leadership to streamline workflows and optimize team strengths while continuously seeking opportunities for professional growth and skill enhancement in a challenging and rewarding environment. Eager to contribute to organizational success by applying a strong foundation of administrative capabilities and a proactive approach to problem-solving.
Overview
14
14
years of professional experience
2025
2025
years of post-secondary education
Work History
Administrative Officer
Department of Forestry, Fisheries and the Environment
12.2013 - Current
- Key performance areas
- Procurement and Financial Administration
- Compile and monitor the procurement plans of the directorate
- Execute the procurement of goods and services for the directorate
- Consolidate procurement progress reports for the directorate
- Execute payment processes for the directorate
- Capture and maintain a detailed record of expenditure for the directorate
- Process S&T claims for the directorate
- Coordinate projects and contracts
- Logistical support
- Arrange virtual, internal and external meetings
- Arrange venues and facilities for meetings and events
- Organise national and international travel and accommodation including arranging Visas
- Office and document management
- Schedule and manage appointments
- Compile submissions, memorandums, presentations, agendas, minutes, resolution lists and project documents
- Coordinate performance management and ensure adherence to timelines
- Facilitate the recruitment process in consultation with Human Resource Management directorate
- Coordinate the compilation of annual performance plans
- Consolidate and maintain the quality of monthly, quarterly and annual progress reports
- Maintain the inventory of assets and leave
- Maintain a filing system for the directorate
- Ensure the effective flow of information and documents
- Review Service Level Agreements for projects
- Manage queries
Intern
Department Social Development
04.2013 - 11.2013
- Key performance areas
- Document management and Client liaison
- Assisted Non-Profit Organisations (NPO) clients at help desk
- Captured new applications for NPOs
- Assisted with managing the records filing system for NPOs
- Conducted capacity building and training for NPO
- Monitored and evaluated NPOs compliance
- Reason for leaving: Resigned
In-service trainee
Public Protector South Africa
06.2011 - 12.2011
- Key performance areas
- HR support
- Registered new employees and captured leave Forms
- Recorded Matrix and made internal requisitions
- Reason for leaving: Contract Ended
Education
Nyukela Public Service SMS Pre-entry Programme -
National School of Government (NSG)
Postgraduate Diploma - Business management
Management College of South Africa (Mancosa)
B-Tech - Public Management
Tshwane University of Technology (TUT)
National Diploma - Public Management
Tshwane University of Technology (TUT)
Grade 12 (Matric) - undefined
Shitlhangoma High School
Skills
- Excellent planning and organizing skills
- Good facilitation and presentation skills
- Excellent verbal and writing communication skills
- Well-developed report writing skills
- Excellent time management skills
- Excellent interpersonal relations skills
References
Khanyisa, Kubai, Deputy Director, Kkubai@dffe.gov.za, 060 527 9551, 012399927, DFFE, Department: DFFE
KNOWLEDGE BACKGROUND
- Knowledge of the Public Service Regulations
- Knowledge of the Division of Revenue Act
- Knowledge of the National Treasury Regulations
- Knowledge of financial functions and practices
- Knowledge of the Public Finance Management Act
- Knowledge of the government procedures, structure and prescripts
- Knowledge of the Preferential Procurement Policy Framework Act
- Knowledge of the Technical and Vocational Education and Training Act
- Knowledge of Continuing Education and Training Act
- Knowledge of the Labour Relations Act
COMPETENCES
- Passionate, motivated and self-driven
- Attentive to details, creative and analytic
- Honesty, integrity and ethical behaviour
- Ability to maintain confidential information
- Ability to work individually and in a team
- Ability to work effectively under extreme pressure and irregular hours
- Ability to interact with high-profile stakeholders
- Ability to collect and interpret information and reports
- Ability to meet tight deadlines
- Ability to conduct basic research
Timeline
Administrative Officer
Department of Forestry, Fisheries and the Environment
12.2013 - Current
Intern
Department Social Development
04.2013 - 11.2013
In-service trainee
Public Protector South Africa
06.2011 - 12.2011
Postgraduate Diploma - Business management
Management College of South Africa (Mancosa)
B-Tech - Public Management
Tshwane University of Technology (TUT)
National Diploma - Public Management
Tshwane University of Technology (TUT)
Grade 12 (Matric) - undefined
Shitlhangoma High School
Nyukela Public Service SMS Pre-entry Programme -
National School of Government (NSG)
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