Nyikiwe Brenda Mukwevho

• Balanced workload effectively, prioritizing tasks to ensure timely completion of all claim-related responsibilities.
• Conducted thorough investigations into potentially fraudulent claims, reducing company losses.
• Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
• Developed easy-to-understand reports for management, detailing key metrics and performance indicators of the claims department.

Finance management

▪ Responsible for providing information for Supply Chain transport budgets

▪ Transport operational cost management

▪ Manages transport rates

▪ Verify final Supply chain transport rates

▪ Supports Supply chains in determining logistics budgets

▪ Verify transport team member cost control i.e. travel and overtime control and authorization

▪ Risk and Legislative environment management

▪ GIT Management

▪ Route Risk Management

▪ Load Security Management

▪ Transporter Minimum Security Compliance Management

▪ Ensuring Transporter and DC Compliance to relevant legislation

▪ Strike Contingency Planning and Management

▪ Peak Capacity Planning and Management

▪ Claims Management and Resolution Authority

▪ Pallet Risk Management

▪ Manage Transport Agreements

▪ Manage Compliance on Vendor Registrations

• Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
• Optimized fleet efficiency by implementing effective scheduling and dispatching procedures.
• Evaluated vendor proposals critically to select the most appropriate partners for outsourced fleet services without compromising on quality or budget constraints.
• Reduced fuel consumption through strategic route planning and efficient vehicle allocation practices.
• Managed budgets and expenses to maintain cost control within the department.
• Maintained clean and safe assets and fleet work environments.

Ensure Excellent Customer Service

• Check all transactions for compliance in terms of the Exchange Control Rulings or specific Exchange Control

Applications.

• Allocate the correct categories and Sections of the Exchange Control Rulings to transactions received for vetting.

• Liaise with clients in respect of Exchange Control related issues regarding transactions received for vetting, where

required.

• Escalate transactions that require authorisation from the Reserve Bank to the Excon Specialist or Team Leader

within the department.

• Endorse all documentation received from the clients, where required.

• Evaluate all applications / requests received from clients (internal and external) as well as from the Excon Vetting

Team in respect of incoming and outgoing payments, which are not permissible in terms of the Exchange Control

Rulings or specific Exchange Control applications.

• Annotate the commission amount to be recovered on the application and forward it to the Excon Consultant to

recover.

Perform administrative and secretariat functions

• Ensure that all logistics have been organized for customer engagement.

• Ensure that planning coordination of all transaction audits within scope of control are completed.

• Managed client relationships through regular check-ins and updates on project progress.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
• Generated reports detailing findings and recommendations.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.