Nyasha Mildred Mutambirwa
East London
Summary
Friendly Beauty Therapist versed in both manicures pedicures , make up and lash extensions. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Overview
5
5
years of professional experience
Work History
Nail Technician
Nella Hair & Beauty Salon
01.2023 - Current
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Boosted salon revenue by upselling additional services and retail products to clients.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Cleaned and sanitized tools and equipment before each client.
- Kept client's nails in great condition and offered advice on maintaining manicures.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Treated, prepared, and maintained clients' nails on both hands and feet.
Makeup Artist
Nella Hair & Beauty Salon
01.2022 - Current
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
- Provided top-notch customer service while skillfully applying airbrush makeup for seamless finishes on various skin types.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
Lash Technician
Nella Hair & Beauty Salon
01.2022 - Current
- Answered phone calls and emails to schedule client appointments.
- Trained new cosmetologists on makeup and skincare products and techniques.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Contributed to a positive salon atmosphere through teamwork, professionalism, and a dedication to high-quality service.
- Educated clients on proper at-home maintenance for extended wear of their lash extensions or other treatments performed.
- Assisted with marketing efforts including social media posts showcasing before-and-after transformations, helping attract new clientele.
- Served as a knowledgeable resource for clients seeking information about various types of lashes, adhesives, or related products available at the salon.
- Supported fellow technicians by sharing best practices, troubleshooting issues together, and contributing to a collaborative work environment.
- Participated in ongoing professional development opportunities such as workshops or conferences to maintain expertise within the industry .
- Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Followed strict safety standards to protect clients from injury or infection.
- Followed correct processes to apply lash extensions to clients' natural lashes.
Beauty Therapist
Kae Galaxy Studio
02.2019 - 12.2021
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
Education
GED -
Valerie Tubes Beauty Academy
East London, South Africa01.2018
Skills
- Sanitation Procedures
- Product Knowledge
- Problem-Solving Skills
- Customer Service
- Appointment Management
- Workspace Organization
- Client Satisfaction
- Health and Safety Regulations
- Appointment Scheduling
Timeline
Nail Technician
Nella Hair & Beauty Salon
01.2023 - Current
Makeup Artist
Nella Hair & Beauty Salon
01.2022 - Current
Lash Technician
Nella Hair & Beauty Salon
01.2022 - Current
Beauty Therapist
Kae Galaxy Studio
02.2019 - 12.2021
GED -
Valerie Tubes Beauty Academy
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