Nyaniso Qwesha

To lead company activities in allocated region, South Africa. increase public awareness of banks product offering and also increase banks sales reach.

• Continuously, seek new opportunities to increase bank client base and exposure
• Continuously seek innovative ways to introduce and promote t bank's product
• Arrange acceptable terms and closing transactions between confirmed customers of bank.
• Responsible for promotion of bank's products i.e., issuing letters of credit, factoring, export credit and insurance, SBLC
• Responsible for opening of new accounts for bank's customers
• Enable communication channels between bank and its clients
• Strategically align bank activities in South Africa.
• Organized due diligence in preparation for sale of business unit.
• Identified trends and assessed opportunities to improve processes and execution.
• Supported operations management, sales, and marketing efforts to increase revenue and overall financial health

Led groups of employees in the retail setting and motivated personnel to provide quality customer service. Verify efficient execution of day-to-day tasks. Plan and prioritize tasks to streamline corporate activities and assign them to team members. Implement various controls to mitigate the entity fraud risk exposure.

• Liquor Store (Family Business, Led groups of employees in retail setting and motivated personnel to provide quality customer service
• Verify efficient execution of day-to-day tasks.
• Plan and prioritize tasks to streamline corporate activities and assign them to team members
• Implement various controls to mitigate entity fraud risk exposure
• Led groups of employees in retail settings and motivated personnel to provide quality customer service
• Verify efficient execution of day-to-day tasks
• Plan and prioritize tasks to streamline corporate activities and assign them to team members
• Implement various controls to mitigate entity fraud risk exposure
• Successfully headed R15m revenue year
• Decreased impact of government lockdown in South African liquor industry by maintaining business financial stability
• Retained top retail liquor business position in Southern Cape Region, Western Cape
• Minimised business risk of collapse via sensible management of business debt
• Fulfilled sales budget figures as South African Breweries, Distell LTD, and Heineken businesses agreed.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
• Supported business management projects by monitoring and tracking risks, issues and action items.
• Improved business profits through innovative cost containment and revenue generation techniques.
• Communicated with customers and vendors positively with particular attention to problem resolution

Led business operations in Digital publication. Developed and implement company strategy and led activities—developed and managed company business plan. Recruited and attracted talented business/sports writers to assist in building formidable online publications—managed the company’s day-to-day finances.

• Led business operations in Digital publication
• Developed and implemented company strategy and led activities—developed and managed company business plan
• Recruited and attracted talented business/sports writers to assist in building formidable online publications—managed company’s day-to-day finances
• Led business operations in Digital publication
• Developed and implemented company strategy and led activities
• Developed and managed company business plan
• Recruited and attracted talented business/sports writers to assist in building formidable online publications
• Managed company day-to-day finances
• A performed online publication was successfully launched in 2020 under difficult conditions of COVID-19 pandemic
• Continued contributing to various publications' different business and current affairs topics.

• Master’s in Business Administration (MBA) fulltime

• Enterprise Risk Management
• Delivered commentary on material operational risk losses after gathering and consolidating operational loss data/risk event information
• Enabled validity, accuracy, completeness, and effectiveness of evidence for risk scenarios through coordination of half-yearly operational scenario assessment process
• Designed new operational risk scenarios, updated existing scenarios, and ensured appropriate level of sign-off by supporting scenario owners—facilitated actuarial team in estimating risk exposures for operational risk scenarios
• Maintained OMEM risk escalations register for organization’s key risks and risk events (loss data)
• Communicated with Central Actuarial and other reporting entities
• Developed and presented monthly and quarterly risk reports for senior management alignment with reporting deadlines
• Coordinated and updated risk event data and verified successful implementation into a new system
• Risk Management
• Assisted OMEM Head of Operational Risk in ensuring execution of risk processes, such as risk assessment, identification, management, reporting, and optimization at th business unit level
• Assist OMEM Head ERM with implementing and maintaining Enterprise Risk Management strategy, policy, and framework
• Supported creating and deploying enterprise risk management processes, methodologies, and systems to comply with Solvency II/SAM (Solvency Assessment & Management)
• Conduct Risk Management awareness through training, workshops, and internal publications
• Liaise with business units in areas of responsibility to ensure consistency and uniformity in applying risk management principles
• Regularly assess and update the Enterprise Risk Management Framework, strategy, and procedures for the Department, and ensure a follow-up of any identified deficiencies
• Prepare and arrange updates and reviews of the risk management strategies annually; assist with developing the business plan and ensure effective prioritization and resource planning
• Evaluate mitigating measures and ensure risks are quantified, key risk indicators, and tolerance levels identified and included in the risk registers
• Ensure risk monitoring and reporting and record decisions regarding risk mitigation measures
• Ensure that the risk management systems and processes are managed
• Prepared and delivered OMLACSA (Old Mutual Life Assurance Company (South Africa)) operational risk exposure summary reports and performed commentary for yearly movements
• Assist with developing and maintaining risk appetite and tolerance model Organizational-wide
• Designed a new spreadsheet to facilitate data migration from the old system and served as an interim tool to capture and update business information
• Actively involved in the successful migration of new risk management tools
• Managed quarterly collection and production of OMEM RCSA’s (Risk Control Self-Assessment) and built OMEM key risks for multiple board committees
• Business Continuity Process
• Development and implementation of the Business Continuity Management Maturity Model and Roadmap
• Review and Update the Business Continuity Strategy and Plan
• Ensure Business Impact analysis for all Divisions is conducted and updated annually
• Review and update the Business Continuity Management Strategy, including the Disaster Recovery Plan, Emergency Response Plan, Crisis Management Plan, and Business Continuity Plans for critical services
• Review and update the Business Continuity Management Policy and Governance Framework
• Development of a Business Continuity Pandemic Plan, response risk assessment, and scenario plan testing during the COVID-19 pandemic
• Fraud and Investigations
• Development, execution, and monitoring of Fraud risk policy, Fraud risk strategy, and Fraud risk plan
• Insurance Investigations
• Ethics and Complaints awareness sessions
• Insurance Management
• Management of the Insurance Management portfolio of the Company
• Analysis of business processes and ensuring adequate insurance coverage is in place
• Managing the annual insurance renewal process.
• Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
• Investigated allegations to check validity and recommend actions to minimize risk.
• Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
• Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
• Completed statistical reviews to uncover trends, patterns and variations.
• Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
• Formulated knowledgeable forecasts for business, industry and overall economic conditions based on available financial information.

Preparation and delivery of the consolidated monthly and quarterly reports for various stakeholders. Continued maintenance and reporting on the risk and control log information received from various reporting entities. Coordinate and collaborate with multiple stakeholders to achieve the business unit objectives.

• Preparation and delivery of the consolidated monthly and quarterly reports for various stakeholders
• Continued maintenance and reporting on the risk and control log information received from various reporting entities
• Coordinate and collaborate with multiple stakeholders to achieve the business unit objectives
• Quarterly collation of OMSA segments Risk and Control logs identifies the OMSA key risks
• Collation and consolidation of the OMSA loss data/ risk event information and commentary on material operational losses
• Assist the Enterprise Risk Managers and Risk Officers in ensuring that risk processes (risk assessment, identification, management, reporting, and optimization) occur at the business unit level
• Development & and monitoring of a policy rollout plan and coordination with stakeholders
• Assist the Enterprise Risk Managers in challenging risk management information received from various reporting entities
• Assist with the preparation and development of a single risk profile at a business unit level
• Quarterly consolidation and reporting of the (AFT) Audit Finding Tracker report reflecting valid information
• Assist the department with the new system design and requisition to enable efficient risk processes.

Preparation and production monthly Sales and Marketing booklet report for senior management included business KPIs in line with reporting deadlines. Overseeing preparation and development of Group Schemes Sales annual budget and forecasting and coordinating procurement activities for various Sales and marketing divisions and ensuring that the units operate within their agreed budgets. Coordinating and facilitating the budgeting and planning process for Sales Division.

• Preparation and production of monthly Sales and Marketing booklet reports for senior management including business KPIs in line with reporting deadlines
• Overseeing the preparation and development of Group Schemes Sales annual budget and forecasting and coordinating the procurement activities for various Sales and marketing divisions and ensuring that the units operate within their agreed budgets
• Coordinating and facilitating the budgeting and planning process for the Sales Division
• Monthly variance analysis: identifying causes of variations between established standards and performance results for financial periods
• Managing group schemes sales and marketing expense budgets by improving accounting controls and processes to ensure the business is running effectively and efficiently
• Facilitating training financial management to non-finance (sales) people and training them in understanding financial matters
• Establishing methods of controlling expenditure to achieve their sales and expense targets Conducting regular business reviews of the financial performance
• Designing new processes to enable the sales team to achieve performance goals
• Assist the financial manager with the data migration from the old system to the new system, i.e., Oracle financials
• Supervising junior financial staff and learnership students on assigned tasks.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
• Followed all company policies and procedures to deliver quality work.
• Monitored industry trends to adapt strategies accordingly.
• Generated reports detailing findings and recommendations.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Created and managed project plans, timelines and budgets.
• Conducted regular reviews of operations and identified areas for improvement.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Ensuring that BoE Unit Trust prices are calculated and reported daily in various business publications. The income distributions are calculated and distributed to qualifying unitholders quarterly, and bi-annually. Preparation and production of the fund’s annual financial statements.

• Ensuring that BoE Unit Trust prices are calculated and reported daily in various business publication
• Income distributions are calculated and distributed to qualifying unitholders quarterly, and bi-annually
• Preparation and production of fund’s annual financial statements
• Production and calculation of fund’s general ledgers
• Production of Reserve Bank returns (K23), Quarterly FSB returns, and RSC levies
• Computation and reconciliation of quarterly income distribution
• Accurately meet financial information requirements of internal clients
• Production and distribution of BOE's monthly and quarterly unit trust portfolios.