Mathematics, Business Studies, Life Orientation, Life Scieces And Geography
Mc Auley House School
Johannesburg North 01.2019 - 12.2019
NYAKALLO CATHY CHAKANE
Communication Officer
Soweto,Gauteng
Education
Diploma - Business Information Administration
Cape Peninsula University of Technology
Western Cape 01.2022 - 11.2022
Interests
Hobbies : , Reading, cooking, baking ,shopping,
mediating , gardening
Additional Information
- AWARDS , Academic awards and extra- mural activities awards
Work History
Medical Office Administrator
Seromo Rehab Clinic
02.2020 - 12.2021
- Received, recorded and filed medical payments by check, cash, and credit card.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
- Oversaw office records and maintained strict document control.
- Collaborated with interdisciplinary teams to ensure seamless coordination of care for complex patients requiring multiple specialists'' involvement.
- Assisted in budget planning for the medical office by analyzing financial data, identifying cost-saving opportunities, and making recommendations to administrators.
- Entered procedure codes and diagnosis codes into medical billing software.
- Maintained optimal supply levels by closely monitoring and proactively replenishing supply inventory.
- Trained all new employees on records management system.
- Enhanced patient satisfaction with timely follow-ups and communication regarding their appointments and test results.
Skills
Appointment setting
Follow-up skills
Managing patient records
Chart updates
Patient scheduling proficiency
Medical transcription experience
Registration management
Process improvements
Work Preference
Work Type
Full TimePart TimeContract WorkInternshipWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchQuote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Word
MS Powerpoint
MS Office : Business and Personal
MS Excell
Affiliations
- Sports Associations
Languages
English
Advanced (C1)
Afrikaans
Upper intermediate (B2)
Certification
Senior Certificate
Executive Diploma in Business Communication
Reading, Swimming and Sports activities
My swimming is a wonderful gift that I have and reading keeps me stable, informative and Mental Stabilization.
Timeline
Diploma - Business Information Administration
Cape Peninsula University of Technology
01.2022 - 11.2022
Medical Office Administrator
Seromo Rehab Clinic
02.2020 - 12.2021
Mathematics, Business Studies, Life Orientation, Life Scieces And Geography
Mc Auley House School
01.2019 - 12.2019
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