NXAVO MUKWEVHO
Pretoria
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner. Takes on routine and complex job functions to promote business success. A Well-organised and proactive retail professional with good communication skills and positive attitude.
Overview
7
7
years of professional experience
Work History
Retail Manager
PNA
EASTRAND
07.2022 - 08.2023
- Managed daily operations of the store, including opening and closing procedures.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Trained, mentored, and evaluated staff members on a regular basis.
- Conducted regular meetings with team members to discuss progress towards objectives.
- Ensured compliance with health and safety regulations within the store.
- Performed regular price checks on competitor stores in order to remain competitive.
- Maintained positive relationships with customers by providing exceptional service.
Retail Supervisor
PNA
EASTRAND
05.2021 - 04.2022
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
SHOP ASSISTANT
PNA STATIONERS-MALL OF AFRICA
01.2020 - 04.2021
- SALES, CUSTOMER SERVICE, TILL OPERATOR, STOCK CONTROL
RETAIL, MERCHANDISER
DIS-CHEM PHARMACY
01.2017 - 01.2018
- Assisted customers in selecting appropriate merchandise for their needs.
Education
Bachelor of Arts - Psychology
University of South Africa
10-2023
HIGH SCHOOL -
Jim Yingwani Secondary
01.2014
Skills
- Microsoft
- Till operation
- Communication
- Deposit Preparation
- Staff Management
- Quality Assurance
- Store growth planning
- Cash Management
- Customer Service
- Inventory Control
- Staff recruitment
- Sales Analysis
- Driving business growth
Personal Information
- Age: 29
- Date of Birth: 08/19/1995
- Gender: FEMALE
- Nationality: SOUTH AFRICAN
Community engagement and leadership roles
- 2009 - 2013, HIGH SCHOOL NETBALL, FIRST TEAM
- 2014 - 2015, AMPLIFYING COMMUNITY VOICE
- 2024 - Mentor
Personal goals
To be an independent woman contributing positively to society. This I hope to achieve by, assisting youngsters to create a brighter future for themselves, by harnessing their natural traits.
Workgoals
Contribute more productivity through creativity and 'thinking out of the box'. Furthermore, to use the workplace as a platform to learn more career traits and a stepping stone to economic empowerment.
Roles And Responsibilities
Sales, Till Operation, Stock Control, Store Management, Staff Training, Customer Service
Languages
Xitsonga
First Language
English
Advanced (C1)
C1
IsiZulu
Upper Intermediate (B2)
B2
SeSotho
Intermediate (B1)
B1
Xhosa
Elementary (A2)
A2
Venda
Advanced (C1)
C1
References
- MR Irvin Chauke., 073 676 2865
- Mr Melvin Mogane., 072 762 2468
- Mr Vince Mushonga., 0624591748
Timeline
Retail Manager
PNA
07.2022 - 08.2023
Retail Supervisor
PNA
05.2021 - 04.2022
SHOP ASSISTANT
PNA STATIONERS-MALL OF AFRICA
01.2020 - 04.2021
RETAIL, MERCHANDISER
DIS-CHEM PHARMACY
01.2017 - 01.2018
Bachelor of Arts - Psychology
University of South Africa
HIGH SCHOOL -
Jim Yingwani Secondary
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