Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nwabisa  Lindi

Nwabisa Lindi

Cape Town

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

10
10
years of professional experience

Work History

Secretary Receptionist

Social Development Ministry (Parliament)
Cape Town
06.2019 - 07.2024
  • Provide a secretarial/receptionist support service to the executive authority. This would include, amongst others, the following:
  • Receive visitors to the office of the executive authority.
  • Direct enquiries/complaints to the relevant people & record/capture appointments, interviews and appearances of the executive authority.
  • Coordinate the diary of the executive authority. Compile schedules of appointments for the executive authority.Compile programs for official journeys of the executive authority.
  • Render an administrative support service to the executive authority. This would amongst others, entail the following:

(i) Provide support in the coordination and maintenance of the office(s) and living accommodation of the executive authority.

(ii) Ensure that travel arrangements are properly made and well-coordinated.

(iii) Draft documents as required by the appointments secretary.

(iv) Collect, analyse and collate information as requested by the executive authority.

(v) Liaise with SAPS for VIP security.

  • Provide support to the executive authority with regard to meetings. This would, amongst others, entail the following:

(i) Organise meetings and coordinate

logistical arrangements.

(ii) Receive, collect and check documents for meetings.

(iii) Monitor the schedule of the executive authority and submit RSVPS on behalf of the executive authority.

  • Assist the appointments secretary with constituency work of the executive authority. This would, amongst others, entail the following:

(i) Receive calls and requests from the

public within the constituency of the

executive authority.

(ii) Liaise with role-players in the

constituency of the executive authority.

(iii) Resolve or refer the requests received from stakeholders in the constituency for finalisation.

(iv) Support the executive authority with private obligations.

(v) Ensure compliance to Public Service and Departmental Prescripts.

  • Prepared and distributed correspondence, memos, and reports, utilizing strong organizational skills to maintain efficient office workflow
  • Management of Cabinet affairs and provide overall support
  • Ensured excellent communication with the Cabinet Secretariat to facilitate the work of the Ministry
  • Management of Parliamentary Affairs including facilitating good communication relationship between the Portfolio Committee Chairperson and staff and the Ministry

Executive Receptionist

Department of Small Business Development Ministry (Parliament)
Cape Town
07.2014 - 06.2019
  • Processed invoices for payment using accounting software programs.
  • Ordered office supplies as needed while maintaining budget guidelines.
  • Handled confidential material in accordance with company policies and procedures.
  • Coordinated meeting space reservations both onsite and offsite locations.
  • Monitored office equipment including copiers, printers and fax machines ensuring proper maintenance is performed according to schedule.
  • Sorted incoming mail daily; distributed mail appropriately throughout the organization.
  • Scheduled conference calls for various departments when requested.
  • Assisted in onboarding new employees by providing orientation materials and resources.
  • Greeted and welcomed visitors warmly, providing them with a positive first impression.
  • Maintained reception area in an organized, tidy manner.
  • Answered incoming calls promptly and professionally, transferring or taking messages as necessary.
  • Assisted with special projects such as filing documents, ordering supplies, preparing mailings and organizing events.
  • Provided administrative support to executives by researching information, responding to inquiries and coordinating travel arrangements.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Monitored schedules and calendar obligations for executives.

Education

National Diploma N6 - Project Management

Proactive College
Pretoria

Some College (No Degree) - Strategic Human Resource Management

National School of Government
Pretoria

Some College (No Degree) - LM328 Introduction To Financial Management And Bud

National School of Government
Pretoria

Skills

  • Office correspondence
  • Confidentiality
  • Office staff leadership
  • Phone etiquette
  • Inter-office communications
  • Office administration
  • Complex Problem-solving
  • File systems management
  • Meeting coordination
  • Travel arrangements
  • Appointment scheduling
  • Verbal and written communication
  • Filing experience

Languages

Xhosa
First Language
English
Proficient
C2
Afrikaans
Intermediate
B1
Sotho
Beginner
A1

Timeline

Secretary Receptionist

Social Development Ministry (Parliament)
06.2019 - 07.2024

Executive Receptionist

Department of Small Business Development Ministry (Parliament)
07.2014 - 06.2019

National Diploma N6 - Project Management

Proactive College

Some College (No Degree) - Strategic Human Resource Management

National School of Government

Some College (No Degree) - LM328 Introduction To Financial Management And Bud

National School of Government
Nwabisa Lindi