Account Executive
Initiative Promotions & Designs
01.2020 - 10.2024
- Building relationships with new clients and manage relationships with existing ones.
- Serving as point of contact for clients and internal company teams, often interacting with both daily.
- Briefing and Tasking of Jobs as per client request and needs to studio – Designers and DTP.
- Processing Billing Invoices to Clients.
- Creating Suppliers.
- Processing supplier Invoices.
- Managing and interpreting reverts to Designers and DTP.
- Checking Artwork before sending to client for approval.
- Proofreading on Jobs from studio designers and DTP.
- Supplying clients with costs for desired jobs.
- Sourcing for clients and applying to desired campaigns or projects.
- Managing and running competitions for big brands like Nivea, Eucerin, Imana and Aspen.
- Drafting cost estimates in line with client Budget.
- Sending of cost estimates for client approval.
- Reconciliation of actual costs spent against a particular campaign.
- Processing Purchase orders for suppliers in line with client budgeting.
- Reconciliation of profitability per campaign.
- Requesting completion of credit/vendor applications.
- Loading and creating clients on Workbook.
- Loading and creating of suppliers and clients on Sage one Accounting.
- Reconciliation of Time/expenses spent by designers and DTP users to bill client of jobs complete.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Streamlined account management processes for increased efficiency and improved client retention rates.
- Orchestrated client events and webinars to educate prospects on product offerings and industry trends, generating leads and building brand awareness.