Hi, I’m
Nuhaa Du toit
General Worker
Cape Town
Summary
Dynamic and results-oriented professional with extensive experience in administrative support and customer satisfaction, notably at EPWP CITY HEALTH. Skilled in file and database management and proficient in technology, I excel in improving operational efficiency and enhancing client relations. Demonstrated ability to build relationships and achieve a high level of accuracy in tasks, contributing significantly to team success.
Overview
2
Languages
Work History
EPWP CITY HEALTH
Clerk
Job overview
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Reduced errors in data entry through rigorous attention to detail and double-checking work.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Shoprite Maynard Mall
Cashier
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Enhanced shopping experience, provided product information and location assistance.
Polyoak
Packaging Operator
Job overview
- Troubleshot and resolved packaging equipment issues, minimizing downtime and maintaining productivity levels.
- Assisted with quality and production process improvements to support new packaging initiatives.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Used pallet jacks to safely move Number pounds of product and materials.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Adhered to food safety regulations when handling perishable items, preventing contamination risks during the packaging process.
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
- Loaded merchandise into specific packages most suited for product dimensions.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Counted and recorded finished and rejected packaged items.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Assembled products according to changing daily work orders and specific customer needs.
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
Education
Southern Suburbs Youth AcademyParkwood Estate Acia Road
Matric from Matric
08.2019
Skills
Stocking and replenishing
Administrative support
Customer satisfaction
File and database management
Proficient in Type of Technology
Relationship building
Bookkeeping
Timeline
Clerk
EPWP CITY HEALTH
Cashier
Shoprite Maynard Mall
Packaging Operator
Polyoak
Southern Suburbs Youth Academy
Matric from Matric