Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Ntsoaki Nontombi Theodorah  Molefe

Ntsoaki Nontombi Theodorah Molefe

Financial Consultant
50 Ruby Crescent Ennerdale Ext 13

Summary

I am an enthusiastic individual with the ability to work under pressure. I am confident of my potential and ability to fulfill any task assigned to me. I am a dedicated employee with proven track record of efficient performance. Flexible and always willing to assist in any department. My current knowledge and experience within the company that I have work for is very good. No seeking career challenge with an established company that value the individual and rewards hard. Positive attitude and willing to learn in any field. Cope well with stress and remains calm under pressure. Very comfortable in malty-cultural environments. Independent thinker, capable of planning and co-ordination own work activities to meet commitments and objectives. Communicates effectively at all levels with clients and colleagues.

Overview

17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Financial Consultant

Old Mutual Finance
07.2017 - Current
  • Personal loans consolidation
  • Maintain existing accounts
  • Open bank cards
  • Customer service
  • Data capture and admin

Sales Agent/Customer Services Team Leader

Hollard Life
06.2015 - 04.2017
  • Resolve customers complaints via phone mail or email
  • Data capturing and admin
  • Verify account information/amend customers information
  • Assist with placement, order, payments and refunds
  • Resolve the issues at hand

Sales Agent

Metropolitan Life
07.2014 - 04.2015
  • Identify and meet customer needs and data capturing
  • Maintain excellent relationship with customers
  • Provide information on the product or services
  • Keep record of the sale and update the policies

Customer Service Supervisor

First National Bank
02.2013 - 06.2014
  • Interact with customers to provide them with information to address their enquiries
  • Help resolve customers complaints
  • Assist with opening new policies
  • Ensure the customer is satisfied with the outcome
  • Data capturing

Administration

JT International
02.2010 - 11.2012
  • Organizing meetings, conferences and directing telephone calls when needed
  • Filing systems and data capture
  • Outgoing and incoming mails is allocated to the right department
  • Ordering of office equipment/supplies

Bookkeeper

Sunshine Association
02.2008 - 01.2010
  • Creating a record of financial transactions (sales, payments, earnings, tax payments, payroll, expenses, loans and investments)
  • Preparing financial statements income statements

Education

Grade 12 - English 1ST Language, Afrikaans 2ND Language, Accounting, Business Economics, Biology, Geography

Topaz Secondary School
01.2003 - 01.2007

Diploma - Accounting & Financial Computing, Accounting 1A, ACC 1B, Accounting 2A, End User Computer, Financial Mathematics, Business Management & Entrepreneurship, Business Information System, Economics, Taxation, Cost & Management Accounting, Financial Computer, Financial Management, Experiential Learning 1&2

College Campus

Skills

    Insurance planning

    Mutual funds

    Investment strategies

    Portfolio management

Personal Information

  • Date of Birth: 01/05/90
  • Gender: Female
  • Nationality: South African

Timeline

Financial Consultant

Old Mutual Finance
07.2017 - Current

Sales Agent/Customer Services Team Leader

Hollard Life
06.2015 - 04.2017

Sales Agent

Metropolitan Life
07.2014 - 04.2015

Customer Service Supervisor

First National Bank
02.2013 - 06.2014

Administration

JT International
02.2010 - 11.2012

Bookkeeper

Sunshine Association
02.2008 - 01.2010

Grade 12 - English 1ST Language, Afrikaans 2ND Language, Accounting, Business Economics, Biology, Geography

Topaz Secondary School
01.2003 - 01.2007

Diploma - Accounting & Financial Computing, Accounting 1A, ACC 1B, Accounting 2A, End User Computer, Financial Mathematics, Business Management & Entrepreneurship, Business Information System, Economics, Taxation, Cost & Management Accounting, Financial Computer, Financial Management, Experiential Learning 1&2

College Campus
Ntsoaki Nontombi Theodorah MolefeFinancial Consultant