Ntsika Matshoba
Gqeberha
Summary
Dedicated Retail Sales Associate with strengths in customer relationship management. Engages customers through attentive service, enhancing their shopping experience. Drives sales by maintaining organised stock displays and ensuring product availability. Responsible, passionate about delivering outstanding quality and service. Offering 1 year of experience in industry with history of recognition for performance. Trustworthy Stock controller with 1year of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Dedicated Stock Controller with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Sales Associate
N/A
Port Elizabeth, Eastern Cape
01.2025 - 02.2026
- Recorded and reported missing stock or lost inventory to managing directors.
- Managed inventory levels in warehouse, conducting regular stock checks to maintain accurate records.
- Identified and removed damaged items and coordinated returns processes to recapture lost value.
- Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Analysed stock movement reports, identifying trends to recommend adjustments in ordering patterns.
- Cleaned and tidied storage areas to maintain health and safety standards.
- Documented levels and processed backstock to prepare for floor restocking.
- Counted incoming pallets to determine accuracy of received goods.
Education
COMPUTER LITERACY
SILULO TRAINING ACADEMY
GQEBERHA01-2023
Certificate of Higher Education -
E.Z KAHBANE HIGH SCHOOL
GQEBERHA01-2022
Skills
- Customer relationship management
- Inventory control
- Stock analysis
- Loss prevention
- Team collaboration
- Customer engagement
- Customer Service
- Multitasking efficiency
- Computer literate
- Stock control
- Shelf stocking
- Price tagging
- Barcode scanning
- Online sales
Languages
English
Advanced
C1
Xhosa
Proficient
C2
Certification
- [Area of certification] certified
Timeline
Retail Sales Associate
N/A
01.2025 - 02.2026
COMPUTER LITERACY
SILULO TRAINING ACADEMY
Certificate of Higher Education -
E.Z KAHBANE HIGH SCHOOL