Ntshinogang Gaorongwe

Travel Booker based in head office in Johannesburg.

• Responsible for all Organization's travels including Provincial offices.
• Co-ordination of procurement processes within SCM Department.
• Ensure all quotations are communicated properly to Stakeholders.
• Adhere to LGSETA Policies.
• Take care of all after hours / emergency bookings and changes thereof.
• Supervised Interns tasked with handling materials management, planning, purchasing, and customer service duties.
• Provided supply chain guidance to team of Interns staff members.

Administrative support to the Marketing and Communications Manager.

• Process Purchase requests for the corporate and promotional materials.
• Report writing, editing, proof reading and coordinating of the Annual Reporting.
• Distribution of marketing materials to Internal and External Stakeholders.
• Assist in media space buying, advertising and public relations related procurement.

Responsible for incoming calls, handling all the Organization's queries.

• Resolved customer problems and complaints.
• Screening of calls, attending to all the Board Members's travel requirements.
• Provided clerical support to company employees by copying, faxing, filing of documents, typing of requisitions for payments. Arranging of couriers.
• Confirmed appointments, communicated with clients, and updated client records.

Responsible for Company's correspondence.

• My duties included invoicing, Debtors collections, Creditors reconciliations.
• Dispatch and delivery of orders.
• Filling, Faxing, copying of documents for Clients.
• Handling of Petty cash.
• Banking of COD purchases.
• Catering for our external Stakeholders.
• Demonstrated leadership skills in managing projects from concept to completion.

Answering switchboard.

The Company consisted of more than 200 Field workers that we will take messages and distribute accordningl for their external Stakeholders.

Screening of calls.

Distribution of mail.

Filling and Faxing.

TEMP Position

• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.

Assistant to the PA and Girl Friday.

Answering Switchboard.

Typing of all the correspondence.

Screening of calls.

Filling and Faxing.

TEMP Position.

Answering of the Switchboard.

Typing Report.

Screening of calls.

Filling and Faxing.

TEMP Position.