Summary
Overview
Work History
Education
Skills
Educational Qualifications
Date Of Compilation
Signed Off
References
Languages
Job Profile
Personal Information
Timeline
Generic

Ntshemo Mildred Mndawe

Polokwane

Summary

Dynamic Admin Clerk with 4 years at the Department of Health, excelling in patient file management and system classification. Proven communication and problem-solving skills enhance team collaboration and efficiency. Proficient in TIER.Net and adept at organizing complex tasks, ensuring seamless operations and superior patient service.

Overview

6
6
years of professional experience

Work History

Admin Clerk

Department of Health
Polokwane
08.2019 - Current
  • Interviewing patients
  • Using the (ehis) hospital
  • Answering the telephone and assisting patient with file queries
  • To register patient on the (ehis) system
  • To admit patient to the wards and clinics
  • Handle all booking enquiries and other work related enquiries
  • To handle patient files
  • Managing movement of patient files
  • Classification of patients on the ehis system
  • Filling and retrieval of patient files
  • 4 Years' Experience
  • Skills and Competencies Acquired: Communication (Written and Verbal), Computer skills (Word, Excel, Internet and Outlook), Interpersonal and managerial skills, Negotiation skills, Planning and organizing skills, Report-writing skills, Problem solving and good interpersonal relations.

Education

Human Resource Management - Labour Relation, Personnel Management, Personnel Training, Computer Practice, Communication in English, Entrepreneurship and Business Management

Mega College
01.2018

Grade 12 - English, Afrikaans, Sepedi, Biology, History,

Ntata Secondary School
01.2004

Skills

  • Communication skills (written and verbal)
  • Computer proficiency (Word, Excel, Outlook, Internet)
  • Interpersonal and managerial skills
  • Negotiation expertise
  • Planning and organization
  • Report writing
  • Problem solving and interpersonal relations
  • Innovative mindset
  • Proactive approach
  • Team collaboration
  • Time management
  • Administrative and organizational excellence
  • Liaison abilities (internal and external)
  • Facilitation and communication skills
  • Experience with TIERNet and HIV/ART clinical stationery

Educational Qualifications

Ntata Secondary School, Grade 12, 2004, English, Afrikaans, Sepedi, Biology, History, Agriculture, Geography, Mega College, Human Resource Management, Labour Relation, Personnel Management, Personnel Training, Computer Practice, Communication in English, Entrepreneurship and Business Management, 2018

Date Of Compilation

08/19/19

Signed Off

Mildred HTSHERO Mndawe, 08/19/19, Polokwane

References

Ms Maponya M.E, Supervisor, Department of Health (Pietersburg hospital), 015 287 5054, 083 980 2738

Languages

Sepedi, English

Job Profile

  • Comprehensive collection and collation of folders in all the service points
  • LAB Results Management Reporting
  • Identify clients with two consecutive viral load suppressed eligible for decanting
  • Ensure that filing area is always tidy and clean, no files lying around the counters
  • Ensure that the filing room is always locked, and only authorised people can access the room
  • Ensure the pre booking daily pre booking list is pulled from Data capturers
  • Ensure file retrieval time should always be minimal to avoid impatient patients
  • Ensure that the facility doesn't run out of stationery
  • With the collaboration of chief clerk, ensure stationery management
  • Ensure that there is only one file per client and all duplicate files are merged
  • Ensure that files are collected from all the consultation rooms and back on the assigned areas on the shelves
  • Ensures service point 'drop boxes are available in all rooms where patient folders may be left, including: pharmacy, consulting rooms, counselling rooms, reception
  • Collect patient folders from drop boxes timeously to ensure daily data capturing into the TB/HIV information system
  • Verify the folder issued list with the returned files for capturing
  • Refer for tracing a list of clients who missed appointment same day to Linkage officer/call centre agent
  • Ensure laboratory test requests and results are processed per the guidelines
  • Ensure capturing of results once triaged by the clinician
  • Abnormal Test Results: Retrieves patient folders for all corresponding abnormal results
  • Places the results in the patient folders
  • Submits the folders to the clinician for intervention
  • Once intervention is documented by clinician, ensure capturing of interventions on tier.net
  • Report any backlog in capturing lab results and/or patient folders to the FM & Records Officer daily
  • Report on daily outputs and as requested by supervisor
  • Report on challenges affecting timeous patient folder flow
  • Collate weekly TRAP and DHIS data and submit to Facility Manager
  • Ensure that the Monthly/weekly reports are sent to the records officer

Personal Information

  • ID Number: 8401310398088
  • Gender: Female
  • Nationality: South African
  • Driving License: Code 10

Timeline

Admin Clerk

Department of Health
08.2019 - Current

Human Resource Management - Labour Relation, Personnel Management, Personnel Training, Computer Practice, Communication in English, Entrepreneurship and Business Management

Mega College

Grade 12 - English, Afrikaans, Sepedi, Biology, History,

Ntata Secondary School

Similar Profiles

CREATE PROFILE
Ntshemo Mildred Mndawe