Gilbert Ntseya Machabaphala
Senior Sales Rep
Sharonlea,GP
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Senior Sales Executive
Trio Flexibles
02.2024 - Current
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Expanded market presence by pursuing lucrative leads and seeking to close deals.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Prospected leads, scheduled meetings, and converted targets into customers.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Internal Sales Executive
Apac Enterprise
09.2022 - 01.2024
- Expanded the company''s presence within targeted markets through strategic prospecting efforts.
- Delivered informative product presentations, effectively conveying value propositions to potential clients.
- Achieved sales targets consistently by conducting market research and identifying new opportunities.
- Contributed to the development of sales strategies by sharing insights from client interactions and market trends analysis.
- Managed client accounts by maintaining active communication, addressing concerns, and providing ongoing support.
- Enhanced client retention rates through exceptional account management and customer service skills.
- Assisted in onboarding new team members by providing training sessions on company products, services, and sales techniques.
- Streamlined internal processes for faster response times and improved customer satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
Administrator (Internal Sales and Production)
Transpaco Flexibles (Pty) Ltd
02.2013 - 01.2019
- Answering all incoming customer calls in a professional and efficient manner.
- Receive and process orders on behalf of customers in an efficient and accurate manner.
- Respond to customer e-mails in a professional manner.
- Setting clear and achievable expectations with clients and achieving them.
- Creating and maintaining records for customers, physical stock take, invoicing and placing orders (consumables stock)
- Reason for leaving: Looking for better opportunities and career growth
Education
Certificate - Apply SHEQ Procedures and System
Plastics SA
01.2016
Diploma - Operation Management
Varsity College
01.2014
BA - Tourism Development
University of Johannesburg
01.2009
Grade 12 - Sepedi, English, Afrikaans, Biology, Geography, History
Kweledi High School
01.2005
Skills
Strategic sales forecasting
References
Simon, Mavhungu, Dispatch Manager, 011 887 0430, 071 152 0868, Transpaco
Lebo Mankge, Team Leader, 011 801 9440, Apac Enterprise
Dries Oosthuizen, Regional Sales Manager, 082 894 7701,Trio Flexibles
Juan Pienewald, Product Development Manager, 072 054 7988, Parrot Products
ADDITIONAL INFORMATION
- Date of birth: 13 December 1986
- Nationality: South African
- Gender: Male
Timeline
Senior Sales Executive
Trio Flexibles
02.2024 - Current
Internal Sales Executive
Apac Enterprise
09.2022 - 01.2024
Administrator (Internal Sales and Production)
Transpaco Flexibles (Pty) Ltd
02.2013 - 01.2019
Diploma - Operation Management
Varsity College
BA - Tourism Development
University of Johannesburg
Grade 12 - Sepedi, English, Afrikaans, Biology, Geography, History
Kweledi High School
Certificate - Apply SHEQ Procedures and System
Plastics SA
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