Going out
Hi, I’m
NTSAKO NOTATIA CHAUKE
Receptionist
Diepkloof
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
5
years of professional experience
10
years of post-secondary education
6
Languages
Work History
NETCARE WATRFALLCITY HOSPITAL, HOSPITAL ADMISSIONSMIDRAND
RECEPTIONIST (ADMISSION CLERK)
10.2016 - 02.2020
Job overview
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected cash and card payments, processed transactions and updated relevant records.
- Routed incoming mail and messages to relevant personnel without delay.
- Utilized office management software to record and track customer information.
CARLSWALDMidrand
CASHIER/ PACKER
10.2015 - 04.2016
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
CUSTOMER CARE DEPARTMENTMidrand
INTERN
11.2014 - 04.2015
Job overview
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Developed and maintained relationships with key internal stakeholders.
- Provided project progress updates and proposed solutions to issues.
- Generated reports detailing findings and recommendations.
Education
Midramd Graduate InstituteMidrand
BACHELORS OF BUSINESS ADMINISTRATION from Business Administration Majorimg in PR
02.2011 - 04.2015
RISINGA SEC SCHOOLGIYANI, LIMPOPO
Grade 12 from Commercial Subjects
01.2005 - 12.2010
University Overview
ACCOUNTING ON COMPUTERS
SAGE PASTEL ACCOUNTINGMIDRAND IN CAMPUS
PASTEL PARTNER from ACCOUNTING ON COMPUTERS
07.2014 - 11.2014
Skills
Customer/Client relations
Customer/Client relations
Professional demeanor
Documentation and reporting
Office administration
Verbal and written communication
Organization skills
Multi-line Telephone Systems
Time management
Scheduling
Mail handling
Technical Support
Business administration
Accomplishments
- Managed Reception area.
- Custer service excellency
- Answered the telephone at one ring
Interests
Cooking
Watching tv
Timeline
RECEPTIONIST (ADMISSION CLERK)
NETCARE WATRFALLCITY HOSPITAL, HOSPITAL ADMISSIONS
10.2016 - 02.2020
CASHIER/ PACKER
CARLSWALD
10.2015 - 04.2016
INTERN
CUSTOMER CARE DEPARTMENT
11.2014 - 04.2015
SAGE PASTEL ACCOUNTING
PASTEL PARTNER from ACCOUNTING ON COMPUTERS
07.2014 - 11.2014
Midramd Graduate Institute
BACHELORS OF BUSINESS ADMINISTRATION from Business Administration Majorimg in PR
02.2011 - 04.2015
RISINGA SEC SCHOOL
Grade 12 from Commercial Subjects
01.2005 - 12.2010