Ntsako Glad Maluleke
Midrand,South Africa
Summary
Highly organised professional with extensive experience in operations management, project coordination, and HR practices. Proficient in Microsoft Office Suite, project management software, and customer relationship management systems. Demonstrates advanced typing speed, exceptional attention to detail, and strong virtual communication skills. Adept at budgeting and financial planning, recruitment oversight, and maintaining office records with discretion and confidentiality. Career goal: to leverage strategic decision-making skills in a senior operations management role.
Overview
12
12
years of professional experience
2009
2009
years of post-secondary education
Work History
Operational Administrator
Kempston Employment Solutions
Kempton Park, Gauteng
12.2022 - 04.2025
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Assisted senior administrators to effectively coordinate large-scale events.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Increased efficiency of document retrieval with a well-organised filing system.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Improved record keeping system with attention to detail and thoroughness.
- Streamlined office operations by implementing efficient administrative procedures.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
PPO Contract Manager
Programmed Process Outsourcing
08.2021 - 11.2022
- IR matters of the employees
- Developed strategic vendor relationships to improve product availability and quality.
- Coordinated cross-functional teams to ensure seamless execution of large-scale projects under contract obligations.
- Ensured timely delivery from vendors via stringent enforcement of delivery clauses in contracts.
- Efficiently resolved contractual disputes, maintaining healthy business relationships.
- Mitigated potential legal disputes through meticulous contract review processes.
- Secured competitive pricing from suppliers due to skilful negotiation tactics.
- Established standardised templates for recurring contracts, simplifying the drafting process.
- Streamlined procurement procedures for significant time savings in the supply chain process.
- Streamlined internal processes as a result of introducing advanced contract management software.
- Negotiated comprehensive contracts that benefited the company by reducing costs and risks.
- Required regulatory standards met by diligently enforcing all contract terms and conditions.
- Revised outdated contracts, resulting in more favourable terms for the organisation.
Site manager at On The Dot
QUYN HR Consulting (Pty) Ltd
Olifantsfontein, Gauteng
04.2019 - 07.2021
- Facilitated training sessions for staff, enhancing skill development.
- Prepared detailed reports outlining project updates for stakeholder meetings.
- Oversaw daily operations on-site, promoting effective workflow management.
- Negotiated contracts with suppliers leading to substantial cost savings.
- Streamlined processes through introduction of new technologies on-site.
- Ensured safety protocols for minimal workplace accidents.
- Fostered good relationships with clients, securing repeat business opportunities.
- Handled procurement of materials for optimal resource utilisation.
- Delegated tasks to appropriate personnel for increased productivity levels.
- Implemented cost-saving measures whilst ensuring high-quality outputs.
- Demonstrated leadership skills during challenging circumstances, ensuring team morale remained high.
- Addressed issues promptly, maintaining uninterrupted work schedules.
- Maintained site cleanliness, contributing to improved work environment.
- Upheld regulatory compliance at all times during project life cycle.
- Delivered projects within deadline by closely monitoring progress.
- Conducted regular risk assessments with strict adherence to health and safety regulations.
- Kept workforce in compliance with operational standards and safety regulations by closely monitoring activities.
- Delivered inductions and toolbox talks to achieve efficient team performance.
- Minimised defects through inspections and process reviews.
- Established work schedules and assignments for employees, maintaining area staffing levels at all times.
- Controlled costs allocated for plant, labour and materials.
- Maintained clean environment by removing hazardous materials.
- Managed and led team of 200 staff to continuously achieve and exceed KPI targets.
- Monitored health and safety measures for guaranteed compliance.
DC Administrator
Clicks Dc
Centurion, Gauteng
02.2013 - 02.2019
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Organised important company meetings, leading to improved communication across departments.
- Assisted senior administrators to effectively coordinate large-scale events.
- Coordinated travel arrangements for executives, contributing towards seamless business trips without disruption.
- Facilitated internal communications with clear and concise memos and bulletins.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Managed office supplies inventory, ensuring readiness for all projects at any given time.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Processed expense reports, resulting in accurate financial records maintained consistently.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Streamlined office operations by implementing efficient administrative procedures.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Improved record keeping system with attention to detail and thoroughness.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Oversaw database to maintain updated records and accuracy.
Education
Grade 12 - English, Tsonga, Mathematics, economics, Accounting, Business Economics and Afrikaans
Mavalani High School
computer applications/BIS - Economics
university of Venda
01.2007 - 09.2007
Risk Management - Risk Management
SPeCcon
South Africa 01.2020 - 03.2021
Supply Chain Management - Supply chain
Alison
01.2020 - 09.2021
Human Resource Management - undefined
eLearning College
Skills
- Office equipment operation
- Virtual communication
- Advanced typing speed
- Microsoft office suite proficiency
- Budgeting and financial planning
- Recruitment oversight
- Project management software experience
- Customer relationship management systems
- Discretion and confidentiality
- Knowledge of hr practices
- Attention to Detail
- Financial reporting
- Order processing
- Project Management
- Operations management
- Database management
- Organisation and prioritisation
- Strategic decision-making
- Event planning
- Dictation typing
- Highly organised
- Project coordination
- Telephone etiquette
- Maintaining office records
- Contract review
- Record-keeping
- Basic accounting
- E-Commerce platforms
Languages
English
Fluent
Tsonga
Fluent
Afrikaans
Intermediate
Xhosa
Advanced
Affiliations
- watching soccer
Personal Information
- Available: Immediately
- ID Number: 8605185476080
- Gender: Male
- Nationality: South African
Custom
- Imraan, PPO – National Operations Manager, (082)490 8340
- Nthabiseng Morwa, Clicks DC - Departmental Manager, (083)434 4255
- Wisemna Mashele, Quyn – Operations Manager, (076)024 6880
- Stacy Throw, Kempston Employment Solutions, (084) 628 3401
Timeline
Operational Administrator
Kempston Employment Solutions
12.2022 - 04.2025
PPO Contract Manager
Programmed Process Outsourcing
08.2021 - 11.2022
Risk Management - Risk Management
SPeCcon
01.2020 - 03.2021
Supply Chain Management - Supply chain
Alison
01.2020 - 09.2021
Site manager at On The Dot
QUYN HR Consulting (Pty) Ltd
04.2019 - 07.2021
DC Administrator
Clicks Dc
02.2013 - 02.2019
computer applications/BIS - Economics
university of Venda
01.2007 - 09.2007
Human Resource Management - undefined
eLearning College
Grade 12 - English, Tsonga, Mathematics, economics, Accounting, Business Economics and Afrikaans
Mavalani High School
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