Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Ntombovuyo Ngwenduna

Debtors Controller
East London

Summary

Results-driven Debtors Controller with a proven track record in credit management and financial oversight. Skilled in optimizing accounts receivable processes, excelling at enhancing cash flow and reducing outstanding balances. Adept at building and maintaining strong client relationships, ensuring a seamless balance between strict financial controls and exceptional customer satisfaction. Expertise in financial analysis, attention to detail, and effective communication drives operational efficiency and supports organizational stability.

Overview

3
3
years of professional experience

Work History

Debtors controller

Twizza Pty (Ltd)
12.2024 - Current
  • Ensured precise handling of daily banking journal entries.
  • Maintained up-to-date and accurate entries by posting banking journals every day.
  • Analyzed cashflow trends to support strategic decision-making.
  • Support cashflow forecast development and maintenance, delivering necessary insights and updates.
  • Streamlined financial operations by implementing effective reconciliation techniques.
  • Addressed discrepancies promptly during daily reconciliation.
  • Managed billing and collections processes.
  • Prepared financial documents for customer and vendor transactions.
  • Processed authorized invoices promptly, aligning with delivery notes and purchase orders.
  • Maintained consistent and professional communication channels with clients.
  • Maintain regular contact with clients to follow up on outstanding invoices, resolve any issues, and establish payment plans if necessary.
  • Analyzed and assessed risk factors.
  • Identify and mitigate potential risks related to debt collection and provide recommendations for improvement.
  • Ensure all tasks are completed accurately and timeously
  • Completed month-end activities promptly.
  • Performed age analysis to maintain data accuracy and completeness.
  • Facilitated debt resolution by initiating conversations with customers.
  • Finalized all payments, invoices, and credit notes processing prior to month-end closure.
  • Executed strategies for debt collection.
  • Validated transactions and ensured alignment with client documentation.
  • Draft letters requesting payment and issuing final demands.

Accounts clerk

Herotel Pty (Ltd)
06.2023 - 11.2024
  • Billing and invoicing
  • Generate statements and invoices to send to customers and vendors.
  • Ensure accurate and timeous processing of authorised invoices to Delivery Notes and Purchase orders in compliance with company policies and procedures.
  • Check if all the invoices are GRV
  • Request PODS for Damage and shortages.
  • Client Communication
  • Maintain regular contact with clients to follow up on outstanding invoices, resolve any issues, and establish payment plans if necessary.
  • Effective communication on discount disallowed, letter of demands.
  • Credit Control
  • Assess and pre-approve credit limits for new and existing customers, ensuring compliance with company policies.
  • Claims
  • Ensure all outstanding claims are followed up, and processed accurately and timeously and ensure no claim is older than 90 days.
  • Risk Management
  • Identify and mitigate potential risks related to debt collection and provide recommendations for improvement.
  • Ensure all tasks are completed accurately, and timeously, and all deadlines are adhered to any other adhoc duties as and when required by the Financial Manager and/or the Directors.
  • Month-end activities
  • Action of age analysis to ensure accuracy and completeness.
  • Investigate long outstanding debt and action through communication with the customer.
  • Ensure all payments, invoices and credit notes have been processed before month-end closure.
  • Debt collection
  • Inbound and outbound calls
  • Emails to clients
  • Suspensions of accounts
  • Follow up on billing and payment queries
  • Bad debt
  • Cancellation of accounts
  • Letter of Demand
  • Ensure timeous suspension on overdue accounts.

Debtors Administrator

MDANTSANE MOBILE PTY (LTD)
01.2022 - 05.2023
  • Streamlined invoice handling and ledger reconciliation processes.
  • Processed debtors invoices and credit notes with precision using Sage-one Accounting.
  • Maintained up-to-date and accurate accounts receivable ledger.
  • Verify invoices against purchase orders and delivery notes, correcting any inconsistencies.
  • Executed payment operations effectively.
  • Executed preparation and processing of debtor payment runs on a weekly and monthly basis.
  • Ensure all payments are made in accordance with agreed terms.
  • Tracked payment deadlines and organized payment plans efficiently.
  • Executed reconciliation duties and compiled comprehensive reports.
  • Ensured accuracy in supplier and debtor statement reconciliations.
  • Facilitated timely completion of month-end procedures with AP reporting and accruals.
  • Supported both internal and external audit processes.
  • Strengthened relationships with debtors through effective communication.
  • Respond to supplier and debtors queries promptly and professionally.
  • Liaise with internal departments to ensure smooth processing of invoices and payments.
  • Full Debtors Function
  • Manage the entire debtors process, ensuring accurate recordkeeping and timely collections.
  • Collections
  • Regularly follow up on outstanding payments, maintaining accurate records and ensuring timely receipts.
  • Posting & Allocation of Receipts
  • Enter and allocate receipts accurately in the accounting system, ensuring financial records are up-to-date.
  • Customer Service
  • Address and resolve customer complaints related to billing and payments promptly.
  • Conducted daily banking operations efficiently.
  • Process and reconcile financial transactions in Pastel Accounting.
  • Maintain and update general ledger entries accurately.
  • Managed billing processes efficiently.
  • Managed preparation and filing of invoices, receipts, and related financial paperwork.

Education

N6 | Financial Management - Financial Management

Buffalo City Tvet College
East London
12.2021

National Certificate (Vocational) Level 4 - Accounting And Finance

Buffalo City Tvet College
East London
12.2019

Skills

Sage One Accounting

Reference

MELLISA MULLER

Herotel Pty (Ltd)

T: 0873504000

E: mellisamuller@herotel.co

CHERYL PETZER

Twizza Pty (Ltd)

T: 0100551545

E: cheryl@twizza.co.

Timeline

Debtors controller

Twizza Pty (Ltd)
12.2024 - Current

Accounts clerk

Herotel Pty (Ltd)
06.2023 - 11.2024

Debtors Administrator

MDANTSANE MOBILE PTY (LTD)
01.2022 - 05.2023

N6 | Financial Management - Financial Management

Buffalo City Tvet College

National Certificate (Vocational) Level 4 - Accounting And Finance

Buffalo City Tvet College

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Ntombovuyo NgwendunaDebtors Controller