Ntombizodwa Sherly Mqwathi
Store Manager
Vanderbijlpark
Summary
Dynamic leader with proven expertise in operations management and team development honed at New Nhlapo Butchery. Excelled in maximizing sales through innovative merchandising and superior customer service management. Demonstrated success in employee training and retail inventory management, significantly enhancing customer satisfaction and store efficiency.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
New Nhlapo Butchery
Vanderbijlpark
01.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Some College (No Degree) - Basic Pig Husbandry Practices
Afgri Skills
Afgri Skills Transfer 06.2024 - 08.2024
High School Diploma -
Vaalpark High School
Vaalpark, South Africa 01.2007 - 12.2011
Skills
Customer service management
Employee training
Store merchandising
Team development
Operations management
Retail inventory management
Store operations
Timeline
Some College (No Degree) - Basic Pig Husbandry Practices
Afgri Skills
06.2024 - 08.2024
Store Manager
New Nhlapo Butchery
01.2012 - Current
High School Diploma -
Vaalpark High School
01.2007 - 12.2011
Similar Profiles
Jacob NewportJacob Newport
Butcher Assistant at Edwards Butchery And Full Circle ButcheryButcher Assistant at Edwards Butchery And Full Circle Butchery
ASIFUR RAHMAN TUSHARASIFUR RAHMAN TUSHAR
Manager at ADDO SUPERMARKET & BUTCHERYManager at ADDO SUPERMARKET & BUTCHERY
Cayden TaylorCayden Taylor
Cleaner at Waipawa ButcheryCleaner at Waipawa Butchery