Summary
Overview
Work History
Education
Skills
Certification
Interests
References
Timeline
Generic

NTOMBIZODWA BONGIWE MZIMELA

OFFICE ADMINISTRATOR
Richards Bay

Summary

Dynamic professional seeking to excel in a challenging environment that promotes mutual growth for the organization and its team members. Committed to delivering excellence and consistently providing 100% effort in every task. Eager to leverage skills to contribute to a positive workplace culture while driving results aligned with company goals. Passionate about continuous improvement and dedicated to achieving success through collaboration and innovation.

Personable Office Administrator with 9 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Overview

12
12
years of professional experience
28
28
Certifications
3
3
Languages

Work History

Office Administrator

SZ AFRICAN PEOPLE TRADING (PTY)LTD
03.2025 - Current
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.

ADMINISTRATOR

JXN TRILLION GROUP(PTY) LTD
05.2022 - 02.2025
  • Answer incoming calls and respond to customer's emails. Management and resolve customer complaints, Identify and escalate issues to supervisors.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reconciled account files and produced monthly reports.
  • Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.

Supervisor

SOMPISI CLEANING AND SECURITY SERVICES (PTY) LTD
07.2016 - 08.2022
  • Supervising cleaning stuff, answer and direct phone calls, renew company documents, delivering cleaning equipment to sites, attending clients meetings and responsible for running the office.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.

ACCOUNTANT CLERK

IMFUNDO FINANCIAL SERVICES (PTY) LTD
01.2014 - 06.2016
  • Answer and direct phone calls, Maintain contact lists, Develop and maintain a filing system, Order office supplies, Provide general support to visitors, Provide information by answering questions and requests, Capturing bank statements using CASEWARE

Education

National Senior Certificate - IsiZulu, English, Afrikaans, Business Economics, Mathematics, Physical Science And Biology

Somshoko Senior Secondary School
01.2004

No Degree - COMPUTER

AVUXENI COMPUTER COLLEGE
MANDENI
04.2001 -

Skills

  • Team collaboration
  • Dedicated professional attitude
  • Strong attention to detail
  • Professional telephone reception

    Inventory control for office supplies

    Data entry management

    Digital document conversion

    Workforce management

    Scheduling appointments

    Schedule and calendar management

    Project management

    Inbound phone call handling

    Event coordination

    Staff management

    Meeting coordination

    Leadership and supervision

    Time management

    File organization

    Verbal communication

    Business administration

Certification

Drivers License

Interests

BUSINESS MANAGEMENT

References

  • Mfundo, Mbuyisa, Accountant, 078 8476 694, IMFUNDO FINANCIAL SERVICES
  • G N, Mbhele, Director, 039 322 0906, 060 3054 053, SOMPISI CLEANING AND SECURITY SERVICES
  • M X, Chonco, Director, 031 783 7032, 072 0466 326, JXN TRILLION GROUP

Timeline

Office Administrator

SZ AFRICAN PEOPLE TRADING (PTY)LTD
03.2025 - Current

ADMINISTRATOR

JXN TRILLION GROUP(PTY) LTD
05.2022 - 02.2025

Supervisor

SOMPISI CLEANING AND SECURITY SERVICES (PTY) LTD
07.2016 - 08.2022

ACCOUNTANT CLERK

IMFUNDO FINANCIAL SERVICES (PTY) LTD
01.2014 - 06.2016

No Degree - COMPUTER

AVUXENI COMPUTER COLLEGE
04.2001 -

National Senior Certificate - IsiZulu, English, Afrikaans, Business Economics, Mathematics, Physical Science And Biology

Somshoko Senior Secondary School
NTOMBIZODWA BONGIWE MZIMELAOFFICE ADMINISTRATOR