Ntombikayise Sithebe

Proven Customer Service Representative at Nutuncx, adept in active listening and call management, significantly enhanced loyalty and retention rates. Leveraged product knowledge and exceptional service skills for impactful customer interactions, achieving notable improvements in client satisfaction and repeat business. Skilled in navigating high-stress situations, demonstrating a remarkable blend of empathy and professionalism. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.