Cooking
NTOMBIKAYISE JACK
ADMINISTRATOR AND TEACHER
PORT ELIZABETH
Summary
Attentive Human Resources Clerk with twenty years of clerical experience in fast-paced environment and practical working knowledge of human resources activities. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and deal effectively with questions or concerns. Establishes and maintains productive working relationships with co-workers and officials while preserving high level of confidentiality required in HR environment.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
HUMAN RESOURCE CLERK
SOUTH AFRICAN POLICE SERVICE
PORT ELIZABETH
12.2002 - Current
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Distributed, accepted and processed employment applications to pre-screen and schedule follow-up interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained and scheduled complex calendars.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Improved data collection accuracy by submitting account information with no errors.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Assisted with on-boarding process of [Number] new hires.
- Answered and redirected incoming phone calls for office.
- Managed employee exit interviews and paperwork.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with meetings and presentations within company.
- Processed and accurately recorded new hires, terminations, transfers and promotions into HRIS.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Organized new employee orientation schedules for new hires.
- Processed employee termination paperwork at direction of supervisory staff.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Education
Bachelor of Administrative Studies - Public Administration
UNIVERSITY OF FORT HARE
BHISHO, SOUTH AFRICA 02.2007 - 11.2009
Teacher's Diploma - Junior Primary
Algoa College of Education
Port Elizabeth, South Africa 01.1997 - 11.1999
Skills
Human Resource Management
Human resources team leadership
Human resources administration
Human resources records
Human resources knowledge
Human resources management
Human resource laws
Human resources
Human Resource Management Systems
Certification
Computerized Workshop [South African Police Service] - [one day]
Interests
Singing
Timeline
Caregiving Skills-Dementia [Alison]
05-2023
Anaphylaxis Management [Florence Academy]
05-2023
Medication Administration [Florence Academy]
05-2023
Mental Health Care [Florence Academy]
05-2023
Suicide Prevention and Stress Management
06-2013
Computerized Workshop [South African Police Service] - [one day]
08-2008
Bachelor of Administrative Studies - Public Administration
UNIVERSITY OF FORT HARE
02.2007 - 11.2009
HUMAN RESOURCE CLERK
SOUTH AFRICAN POLICE SERVICE
12.2002 - Current
Teacher's Diploma - Junior Primary
Algoa College of Education
01.1997 - 11.1999