Ntombifuthi Bellinah Kayela
Ermelo,South Africa
Summary
Experienced in warehouse coordination and logistics, with a strong ability to maintain resilience under pressure. Proficient in customer service and record-keeping, ensuring efficient operations and high levels of client satisfaction. Skilled in team coordination, contributing to seamless workflow and productivity. Seeking to leverage these competencies in a dynamic environment to drive operational excellence.
Driven professional with keen ability to lead teams and foster productive work environments. Demonstrates strong organisational skills and conflict resolution abilities, ensuring smooth operations. Aims to enhance team performance and contribute to company success.
Diligent Dispatcher with [Number] years of experience in [Type] environment. Ensuring brand efficiency through meticulous planning and outstanding communication skills.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Supervisor: Dispatcher, Order Processing and Stock
Tupperware
Ermelo, South Africa
05.2006 - 12.2024
- Coordinated with other supervisors to maintain consistency across shifts.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Monitored employee attendance records for maintaining discipline within the team.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Identified potential risks and mitigated them through proactive measures.
- Organised team resources, resulted in improved project timelines.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Implemented company policies effectively, maintained high standards of service delivery.
- Managed daily operations to increase productivity.
- Improved workplace safety to reduce accidents and near-misses.
- Implemented new dispatch procedures, enhancing overall productivity levels.
- Tracked and updated delivery statuses, ensuring customer satisfaction.
- Maintained excellent customer service by addressing queries promptly.
Soft Server
Maxi's Resturant
Ermelo, South Africa
01.2006 - 03.2011
- Maintained cleanliness in dining area for a pleasing atmosphere.
- Set tables, ensuring a comfortable environment for customers.
- Handled all table settings and cleared up post-meal to keep the area tidy.
- Improved customer satisfaction by providing attentive and professional service.
- Upheld friendly demeanour whilst managing multiple tables simultaneously.
- Delivered impeccable service for enhanced dining experiences.
- Supported other team members during busy periods ensuring efficient operations.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
- Cultivated warm relationships with regular customers fostering loyalty towards the restaurant.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
N5 - Computer Practice
Gert Sibande College
Ermelo 01.2007 - 12.2007
Grade 12 - English, Zulu, Mathematics, Biology and Physics
Emzinoni High School
Bethal 01.1999 - 12.1999
Skills
- Warehouse coordination
- Resilience under pressure
- Logistics understanding
- Customer service proficiency
- Record-keeping
- Team coordination
Languages
Zulu and English
Fluent
Afrikaans
Beginner
Affiliations
- Gardening and Cleaning
References
References available upon request.
Timeline
N5 - Computer Practice
Gert Sibande College
01.2007 - 12.2007
Supervisor: Dispatcher, Order Processing and Stock
Tupperware
05.2006 - 12.2024
Soft Server
Maxi's Resturant
01.2006 - 03.2011
Grade 12 - English, Zulu, Mathematics, Biology and Physics
Emzinoni High School
01.1999 - 12.1999
Similar Profiles
Joshua TimmonsJoshua Timmons
North American Supply Chain Director at TupperwareNorth American Supply Chain Director at Tupperware
Cathleen OvertonCathleen Overton
Independent Sales Representative at TupperwareIndependent Sales Representative at Tupperware
Almondo WashingtonAlmondo Washington
Machine Operator at TupperwareMachine Operator at Tupperware