NTOMBIFUTHI DORCAS BIYELA
Customer Service Cashier
Diepkloof
Summary
Diligent Customer Service Cashier with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Bongani Day Care Centre
01.2024
- Monitor industry trends to identify changes in project strategies, tools, terminology and to adjust accordingly
- SharePoint development and administration
- Zoho CRM development and administration
- Technical Support
- Reference: Olga Mabena
- Position: Teacher and Mentor
- Contact number: 0735165655
Casino Cage Cashier
Monte Casino
11.2005 - 01.2014
- Quickly and accurately counted drawers at start and end of each shift.
- Handled guest disputes professionally, escalating issues to supervisors when necessary while remaining calm under pressure situations that may arise from time-to-time within a casino.
- Assisted customers with credit applications, verifying necessary information and completing required paperwork efficiently.
- Maintained a secure work environment by adhering to strict company policies and regulations regarding cash handling and transaction documentation.
- Referance: Jane
- Position: Cash Desk Manager
- Contact number: 0837937016
Education
Higher Certificate - Early Childhood Care and Education
Rosebank College
01.2024
Skills
- Excel
- Access
- Word
- PowerPoint
- Zoom
- MS Teams
- Outlook
- Excellent: Communication; Team Player; Listener
- Good: Computer Skills; Adaptability; Integrity; Accountability
Certification
2024: SACE (South African Council for Educators)
Interests
Reading, Psychology, Office Administration
Timeline
Teaching Assistant
Bongani Day Care Centre
01.2024
Casino Cage Cashier
Monte Casino
11.2005 - 01.2014
Higher Certificate - Early Childhood Care and Education
Rosebank College
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