Ntombi Hlatshwayo

To be an influential person who contributes extensively to the betterment of our country. To leave my generation better than I found it. I've been in the field of skills development for 10yrs.

Over the years I have trained or facilitated on different subject i.e Customer service, New venture creation, Generic management, Report writing, Sales, Business Administration, Contact centre, Business studies, Communication and Personal development.

The reason why I feel I would be a suitable candidate for this position is because there's still a lot for me to learn. I am no expect. I just want to be introduced to a different facets of the workplace and when dealing with stakeholders. I want to provide personalized client experiences. Build trust with stakeholders. Maintain a customer communication channel and to offer unique services.

I have analytical, process minded and problem solving skills, with high accuracy and attention to detail. Team player with the ability to interact with team, clients and other operational staff. Good business acumen Excellent interpersonal skills gained through interaction with different teams and clients. Ability to work under pressure and work efficiently in a fast paced environment. Ability to be flexible and adapt to any given situation. Ability to work independently and in a team. Ability to learn and actively seek new skills and knowledge to keep up with the changing needs of the Business Ability to think outside the box, adapt to circumstances, learn from co-workers, and share information and experiences. Ability to perform multiple tasks concurrently. Ability to make timely and sound decisions.

• Business Administration NQF 1,2,3 and 4
• Environmental studies NQF 5 and 6
• New Venture Creation NQF 2 and 4
• Contact center NQF 2 and 4
• Project Management NQF 4
• Youth Development
• Report writing
• Soft skills

• T: “Always aim for the sky if you don’t reach it you can always land among the stars”.