Ntombesisa Mateyisi

• Taught Computer Skills, Linux OS, Cloud-Based Technologies, and Computer Network Technologies modules, focusing on MS Office Applications, Ubuntu, AWS and CompTIA, to first-year students across multiple groups
• Identified and addressed a critical system delay, reducing marks queries and earning recognition from the National Lead Academic Admin
• Facilitated student learning with hands-on training using software tools
• Organized guest lecture and industry expert session to expose students to real-world IT applications (cloud AWS)
• Developed course materials such as lecture notes, presentations, and lab activities, tailored to diverse learning needs
• Provided constructive feedback to students, promoting continuous improvement and learning
• Supervised students who participated in an IT Showcase 2024

Modules: Computer Network Technologies, Linux-Based Operating System, Cloud Based Technologies

• Led weekly CoP meetings, fostering collaboration among IT lecturers to share best practices, address challenges, and improve module delivery
• Moderated all assessment papers, ensuring alignment with learning outcomes and the CompTIA Network+ objectives
• Collaborated with IT lecturers and content writers to develop, refine, and update module content, ensuring the curriculum remained relevant to industry standards and student needs

• Taught 10 primary school and 8 high school learners while offering mentorship to unemployed young adults, resulting in significant skill set improvement in Microsoft Office applications, digital tools, and online educational resources
• Enrolled and enabled access for 8 primary school learners on the Green Shoots MCO platform, leading to a substantial average improvement
• Integrated usage of 5+ educational apps and online platforms into learning, fostering independent learning

• Achieved 10% supplier compliance improvement through comprehensive evaluations, improving supplier diversity
• Enhanced data accuracy by 25% via meticulous data handling, enabling precise BBBEE metric analysis
• Identified BBBEE performance trends by analyzing historic data, leading to a 15-point score improvement possibility in one year
• Spearheaded a mystery shopping research project, collaborating with a market research agency to optimize vendor relationships, resulting in a 15% reduction in project expenses
• Designed and implemented data-driven questionnaires and presentation reports, facilitating a 35% improvement in data collection and presentation
• Utilized data-driven insights from mystery shopping to identify credit offering operational processes, projecting an 18% potential increase in customer satisfaction
• Coordinated seamless collaboration among 6 teams, achieving a 100% successful thermal coal demerger post-launch
• Employed Microsoft Project to accurately monitor project advancement while decreasing project delays by 13% and facilitating a seamless demerger process
• Established a centralized SharePoint repository, reducing document retrieval time by 30% and enhancing operational efficiency by onboarding 12 team members

• Teamed up with 6 interns, including the Director and 2 senior managers, to conduct workshops that achieved a 35% exposure in fundamental OOP coding skills within the Leondale community, bridging the digital divide
• Managed extensive research on diverse social enterprises, covering 3 major areas such as historical context, impact, and challenges
• Orchestrated the planning and logistics management of the 2nd S-DIRECT Seminar as part of a team effort, drawing the participation of over 15 partners

• Devised a research strategy that evaluated smartphone user-friendliness and usage across 5 age groups
• Created and delivered captivating, educational lessons for 3 modules covering computer hardware, software, and digital literacy topics, generating an 11% rise in student engagement and comprehension

• Tutored courses in Databases, HCI, Software Engineering, and Operating Systems, while implementing curriculum-aligned assessments that enhanced learning outcomes with a 10% growth in average test score
• Assessed and graded scripts, achieving a 98% accuracy rate in capturing and recording data

• Optimized the use of Microsoft Office applications to streamline task completion and effectively manage the work-study budget, leading to a decrease in expenses by 10%
• Addressed inquiries through phone calls, supporting students and department staff, achieving a remarkable 95% customer satisfaction rating