Ntokozo Mkhize

Analyzed market trends to inform upcoming sales strategies.

• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
• Conducted market research to identify potential clients and developed tailored sales strategies.
• Contacted prospective customers through phone calls and emails to develop business.
• Collaborated closely with sales team to manage leads and help with proposals.
• Conducted basic market research to identify customer needs.

• Boosted brand engagement by creating compelling social media posts and campaigns.
• Applied current editing and photography tools to tell great stories.
• Strengthened content through proofreading and editing.
• Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.

• Assisted manager with daily spa operations.
• Fostered friendly, warm, and exceptional customer experience.
• Demonstrated product application on clients using testers and samplings.
• Examined merchandise and took inventory to identify items to be reordered and replenished.
• Stocked treatment rooms with proper supplies.
• Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
• Recommended retail products for at-home use.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Set up and designed advertising signs and merchandise displays on shelves, counters, and tables to promote sales and attract customers.
• Notified supervisor of supply needs to maintain stock of necessary items.
• Organized inventory control systems to guarantee sufficient product stock levels at all times without over-ordering or waste.
• Collaborated with other team members to create a seamless client experience from start to finish.
• Efficiently managed appointment scheduling, ensuring timely service while minimizing wait times for clients.
• Maintained a clean, safe, and comfortable environment for clients during treatments.
• Contributed to marketing efforts by participating in special events, creating engaging social media content, and networking with industry professionals.
• Educated guests on current promotions, events and services within store or salon.

Maintained organized and efficient workspace.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Accomplished project deadlines by assisting with task completion whenever required.
• Kept detailed track of household and maintenance inventory and schedules.