Ntokozo Cyril Chiliza
Sales Consultant
Durban
Summary
I AM AN ENTHUSIASTIC INDIVIDUAL WHO ALWAYS STRIVE FOR PERFECTION. I ADAPT EASILY ON CHANGES AND WORK WELL UNDER PRESSURE.
I AM A TEAM PLAYER AND LIKE TO UNDERTAKE NEW ADVENTURES. I AM PROACTIVE.
i HAVE GOOD INTERPERSONAL SKILLS AND ABLE TO TRAIN AND RECEIVE TRAINING, LEADERSHIP SKILLS HAVE BEEN TESTED ON MY PREVIOUS JOB AND RECEIVED MANAGERIAL RECOMMENDATIONS, THIS SHOWS DEDICATION AND ADHERENCE TO THE ORGANISATIONAL RULES AND REGULATIONS.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Senior sales coordinator
Nabane SA
Johannesburg, Gauteng
2009.09 - 2020.08
- Maintained strong relationships with key clients to ensure loyalty and repeat business.
- Generated comprehensive reports on sales metrics, supporting strategic decision making.
- Enhanced team performance through regular training and feedback sessions.
- Collaborated closely with marketing department for better understanding of consumer trends and preferences.
- Developed detailed sales strategies for successful new product launches.
- Conducted market research, resulting in improved product positioning.
- Handled complex customer inquiries, resolving any issues promptly and efficiently.
- Assisted in budget planning to help control costs and maximise profits.
Supervisor on counting
Statistics South Africa
Port Shepstone, KwaZulu-Natal
2005.04 - 2005.09
- Identified potential risks and mitigated them through proactive measures.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Provided constructive feedback to staff for improved performance levels.
- Conducted performance appraisals with employees for career development discussions.
- Encouraged open dialogue amongst team members, promoted an inclusive work environment.
- Assisted in the recruitment process for hiring quality staff members.
- Fostered a positive work culture to boost employee morale.
- Monitored employee attendance records for maintaining discipline within the team.
Identity Document Scanner Operator
Independent Electoral Commission
Ixopo, KwaZulu-Natal
2004.04 - 2004.06
- Demonstrated attention to detail in recording precise metadata for each scanned file.
- Expedited retrieval processes, ensured swift location of digitised records.
- Managed troubleshooting for minor scanner malfunctions, reduced downtime significantly.
- Improved efficiency with sorting incoming paperwork to prepare for scanning process.
- Adhered strictly to company's standards for quality control; consistently produced clear, legible scans.
- Responded promptly to internal requests for specific digitised files; facilitated seamless business operations.
- Assured quality for scanned documents by inspecting, correcting errors and editing information.
- Facilitated easy access to critical information for team members by ensuring accurate document tagging and categorisation.
Education
Matriculation - General Studies
Little Flower Senior Secondary School
South Africa 1993.01 - 1996.12
Computer Studies - End User Computing
Greater Midrand Development Centre
Johannesburg, Gauteng 2023.01 - 2023.06
OHASA Certificate - Occupational Health and Safety Act
SAIOSH
Johannesburg, Gauteng 2022.10 - 2022.11
Certificate - Financial skills Training
CORONATION
Johannesburg, Gauteng 2022.05 - 2022.05
Skills
Cross-selling strategies
Revenue growth strategies
Training and mentoring subordinates
Account management
Customer segmentation
Strategic account development
Technical selling
Budget management
Market understanding
Sales campaign execution
Customer relationship management
Pricing strategy development
Client retention
Contract review and assessment
Budgeting and planning
Statistical reporting
Sales strategy
Inspiring leadership style
Supply chain management
Relationship Management
Team motivation techniques
Telephone etiquette
Sales performance tracking
Computer literacy
Negotiation
Innovative sales strategy
Commercial Awareness
Project Management
Creative thinking
Team Leadership
Ethical decision making
Stress management
Languages
English
Fluent
Timeline
Computer Studies - End User Computing
Greater Midrand Development Centre
2023.01 - 2023.06
OHASA Certificate - Occupational Health and Safety Act
SAIOSH
2022.10 - 2022.11
Certificate - Financial skills Training
CORONATION
2022.05 - 2022.05
Senior sales coordinator
Nabane SA
2009.09 - 2020.08
Supervisor on counting
Statistics South Africa
2005.04 - 2005.09
Identity Document Scanner Operator
Independent Electoral Commission
2004.04 - 2004.06
Matriculation - General Studies
Little Flower Senior Secondary School
1993.01 - 1996.12