Ntokozo Sithole
Johannesburg
Overview
1
1
years of professional experience
Work History
Volunteer Teaching Assistant
Suncatcher Forest School
Johannesburg
01.2025 - 01.2026
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Helped teachers set up for lessons and/or lunch by arranging tables, sorting worksheets and locating books.
- Encouraged student interaction to develop positive learning and socialization experiences.
- Supported children effectively to develop educational, emotional and social competencies.
- Collaborated with fellow volunteers and teachers to share best practices and resources, improving team effectiveness.
- Managed classroom behaviour through effective communication and discipline strategies, maintaining a conducive learning environment.
- Prepared indoor and outdoor spaces for recreational activities to support children's physical health and development.
Au Pair
Cultural Care Au Pair
Seattle
01.2024 - 01.2026
- Built strong, trusting relationships with children and parents to win trust and create a secure and comforting environment.
- Maintained organised and clean children's areas.
- Read with children to improve reading skills.
- Engaged children with games, quizzes, stories, age-appropriate films and puzzles.
- Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
- Helped prepare snacks, meals and refreshments for children.
- Coordinated bedtime routines, including bathing and storytelling, to ensure a calming end to the day.
- Maintained open communication with parents regarding children's progress, challenges, and milestones.
- Took children on outings to local parks and playgrounds, encouraging play with others.
- Dropped and picked children from school on time in adherence to school rules.
- Transported children to and from school, outdoor spaces, recreational or extracurricular activities and education locations.
- Helped children learn English by conversing freely, reading appropriate stories and completing activities in target language.
Clinic volunteer
Ekurhuleni Municipality
Johannesburg
01.2017 - 02.2023
- Greeted and welcomed patients with warmth and compassion, providing reassurance and care throughout hospital treatments.
- Collected patient prescriptions promptly, ensuring minimal disruption to medication programmes.
- Updated and upgraded patient records with meticulous attention to accuracy, capturing recent test results and facilitating appropriate care.
- Supported nursing staff, engaging in bedside activities including music, arts and crafts and encouraging patients to eat and drink.
- Assisted front desk with visitors by answering questions about directions, logistics and non-medical inquiries.
- Cleaned patient space and equipment, prepared beds and restocked lab supplies.
- Adhered to infection controls and prevention guidelines while performing volunteering duties.
- Facilitated smooth and seamless movement across hospital sites, stewarding patients between various wards and buildings.
Retail Worker
Top Fashion
Meyerton
11.2022 - 12.2022
- Greeted and welcomed customers with warmth and enthusiasm, enhancing positive in-store experiences.
- Kept shelves neat, clean and organized through visual merchandising.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Served customers efficiently during peak hours, minimizing waiting times.
- Helped to close store down by restocking shelves, cleaning till areas and counting cash.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
- Organized front-end and window displays, applying merchandising standards to enhance shopping experiences.
- Worked flexibly across different departments, adapting to varying tasks and responsibilities as needed.
Soup Kitchen Volunteer
Church
Johannesburg
03.2016 - 05.2020
- Examined food supplies to identify freshness, quality and expiry dates, avoiding spoilage.
- Made guests feel comfortable and welcomed by greeting in warm and friendly manner.
- Washed and put away cookware, utensils and dishes.
- Practiced discreetness and in handling confidential information to respect privacy laws and regulations.
- Planned daily and weekly food bank menus, developing based on supplies and ingredients donated.
- Implemented waste reduction strategies, promoting environmental sustainability operations.
- Prepped ingredients in advance to speed up cooking times during peak hours.
- Prepared wide range of dishes, meals and snacks for guests using available resources.
- Evaluated the effectiveness of community projects, gathering feedback to improve future initiatives.
- Maintained excellent customer relationships by going extra mile to provide assistance and support to visitors in need.
- Closely monitored operations to validate evenly distribution of food, practicing fair measures.
- Enforced food hygiene standards for staff to comply with handling, preparing and disposing of food.
- Assisted in community clean-up initiatives, mobilizing volunteers and allocating resources for efficient operation.
- Participated in fundraising activities to raise money and support food bank needs.
Timeline
Volunteer Teaching Assistant
Suncatcher Forest School
01.2025 - 01.2026
Au Pair
Cultural Care Au Pair
01.2024 - 01.2026
Retail Worker
Top Fashion
11.2022 - 12.2022
Clinic volunteer
Ekurhuleni Municipality
01.2017 - 02.2023
Soup Kitchen Volunteer
Church
03.2016 - 05.2020