Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
Ntokozo Sithole

Ntokozo Sithole

Marketing And Product Management
Johannesburg,Gauteng

Summary

I am a dynamic product manager with a background in product life-cycle management. I have proven success in defining product strategy, leading cross-functional teams, and delivering high impact products. I am adept in aligning product initiatives with business goals to drive growth and customer satisfaction. I am a self-motivated individual, who has successfully completed an Honours degree in Marketing and a short-term Digital Marketing and Product Management course. I've been afforded the opportunity to work for a Bidvest company, a multi-national enterprise within the hygiene industry as well as a company in the entertainment business sector. My work experience includes Product Management, sales & marketing to end user customers, managing key accounts, customer-service, and product development from ideation to launch. I have a proven track record of driving revenue growth through strategic product improvements and expansion into new markets.

Overview

11
11
years of professional experience
3
3
Languages

Work History

PRODUCT MANAGER

BIDVEST COMMERCIAL PRODUCTS T/A GFOX
7 2022 - Current
  • Achieving and exceeding targeted turnover
  • Working closely with Regional General Managers to align on relevant product market fit
  • Launching new products and increasing sales by 10%
  • Monitoring accuracy of list pricing and maintaining healthy margins
  • Analysed competitive landscapes to identify market opportunities, informing strategic business decisions
  • Regular profitability analysis and product rationalisation
  • Key stakeholder communication
  • Establishing and maintaining relationship with key suppliers and customers
  • Conducting product training for salesforce
  • Resolving escalated supplier queries and problems
  • Building and maintaining relationships with top customers
  • Planning and executing product launch campaigns
  • Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates
  • Devising pricing strategies to win new and retain existing customers.
  • Increased product adoption by developing and implementing effective marketing strategies

SALES PROFESSIONAL

KIMBERLY CLARK PROFESSIONAL
08.2016 - 06.2022
  • Achieving business goals and sales targets within the Commercial, Health, Hospitality and Business-to-Business Channel
  • Develop territory plans to retain & penetrate the existing account portfolio
  • Market research to aid in the development of products that better serve the market
  • Negotiating and maintaining pricing amongst our distributor partners
  • Managing customer service and customer complaints
  • Formulating account and support plans to retain business
  • Assisting in implementation of key accounts, marketing and distributor plans
  • Actively solicit new business opportunities within allocated area to grow both volume and margin
  • Conducting client presentations and demonstrations of Kimberly-Clark Professional products and services
  • Implementing national marketing strategies, demand shaping promotions and portfolio plans in region.

MARKETING ASSISTANT

KIMBERLY CLARK SA PTY LTD
02.2015 - 07.2016
  • Supporting the Brand and Marketing team in achieving their marketing & growth plans within the business-to-business channel
  • Served as a liaison between the Sales and Marketing Department by analysing and evaluating the performance of marketing efforts, completion of detailed performance reports and presented the results to management
  • Coordinate the planning, development and implementation of marketing campaigns and communications to build brand identity and increase brand awareness
  • Collaborate with external and internal cross-functional stakeholders to ensure achievement of objectives
  • Working with mill and technical personal to ensure products brought into the market were a good fit and to assist in product development
  • Implemented new product development for the business directed by the overall business strategy
  • Maintained and managed information databases
  • Support in the planning and administration of marketing budgets
  • Identified opportunities to launch new products (conducting SWOT and PESTLE market analysis)
  • Planned and implemented a national product launch with the end user & trade marketing manager
  • Prepare reports on brand performance and sales
  • Conducted analysis of industry, competition and market trends.

CUSTOMER CARE CONSULTANT

STER-KINEKOR
12.2013 - 01.2015
  • Assist customer with online movie bookings
  • Capture customer data on Customer relations systems for future marketing communication
  • Professionally and effectively manage and resolve customer queries
  • Record all product complaints through a complaints-generation system.

Education

Product Management -

UCT

Digital Marketing - undefined

UCT

BPhil Honour's Degree in Marketing Management - undefined

IMM Graduate School of Marketing

BCom Degree in Marketing Management - undefined

University of Johannesburg

Matric - undefined

Bryanston High School

Skills

  • Microsoft Office (Word, Excel, Powerpoint, Outlook)

  • Ability to analyse, formulate and present information

  • Good communication skills

  • Relationship Building

  • SYSPRO

  • SAP

  • Salesforce CRM Software

  • Product Development

  • Negotiation

  • Stakeholder Management

  • Product and Pricing Strategy

  • Training (customer and salesforce)

  • Product positioning

  • Customer Segmentation

  • Tradeshow Promotion

  • Research and trend analysis

  • ROI Analysis

  • Teamwork and Collaboratio

  • Product Roadmaps

  • Microsoft Office (Word, Excel, Powerpoint, Outlook)

Personal Information

  • Notice Period: 1 Calendar Month
  • Date of Birth: 08/17/89
  • Gender: Female
  • Nationality: South African

References

  • Bidvest Commercial Products T/A Gfox, Upon Request
  • DNG Energy, Nthatisi Vilakazi, 0834064637, Marketing Manager, nthatisi@live.co.uk
  • GIBS, Maru Etsane, 0722092461, Client Engagement Specialist, maru.etsane@gmail.com

Timeline

SALES PROFESSIONAL

KIMBERLY CLARK PROFESSIONAL
08.2016 - 06.2022

MARKETING ASSISTANT

KIMBERLY CLARK SA PTY LTD
02.2015 - 07.2016

CUSTOMER CARE CONSULTANT

STER-KINEKOR
12.2013 - 01.2015

PRODUCT MANAGER

BIDVEST COMMERCIAL PRODUCTS T/A GFOX
7 2022 - Current

Product Management -

UCT

Digital Marketing - undefined

UCT

BPhil Honour's Degree in Marketing Management - undefined

IMM Graduate School of Marketing

BCom Degree in Marketing Management - undefined

University of Johannesburg

Matric - undefined

Bryanston High School

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Ntokozo SitholeMarketing And Product Management