Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Work Availability
Work Preference
Languages
Quote
Timeline
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Open To Work

Ntokozo Thabethe

Johannesburg

Summary

A former BSc Human Physiology student at the University of Pretoria, with recognition by The Golden Key International Honour Society and experience as a virtual assistant, UX researcher, and team contributor in remote tech projects. Possess technical skills in HTML and UX research, as well as language fluency in English and isiSwati. Known for strong communication, adaptability, time management, and a growth mindset. Keen to pursue a career in the technology sector, particularly in roles such as data analytics,data science, and machine learning engineering. Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management, and customer service skills. Offering experience providing quality administrative support to clients.

Overview

1
1
years of professional experience
3
3
years of post-secondary education

Work History

Virtual Assistant

Freelance
12.2024 - Current
  • Managed calendar scheduling and appointment coordination for multiple executives.
  • Conducted research to support project development and decision-making processes.
  • Streamlined communication between team members and clients, enhancing collaboration efficiency.
  • Assisted with document preparation, ensuring accuracy and adherence to company standards.
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.
  • Facilitated smooth operations with proficient data entry and document management for various projects.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
  • Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.

Office Administrative Assistant

TMM Lofts
05.2023 - 12.2023
  • Managed office communications through email and phone, ensuring timely responses to inquiries.
  • Organized and maintained electronic filing systems for easy access to documents and information.
  • Assisted in scheduling meetings and coordinating calendars for team members, optimizing time management.
  • Supported preparation of reports and presentations, enhancing clarity and professionalism of materials.
  • Processed incoming and outgoing mail, maintaining efficient correspondence flow within the office.
  • Conducted inventory checks on office supplies, ensuring availability while minimizing costs.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Library assistant

Sir Pierre van Ryneveld High School
JHB
05.2017 - 11.2017
  • Assist learners with locating books, using library resources, and answering general inquiries to ensure a smooth library experience.
  • Organize, shelve, and maintain the library's physical and digital collections according to cataloging systems.
  • Manage check-ins, check-outs, and overdue notices using library software, while supporting events and administrative tasks.

Education

Bachelors pass -

Sir Pierre van Ryneveld High School
11.2018

Bachelor of science - Human Physiology(Incomplete)

University of Pretoria
Pretoria
03.2021 - 11.2023

Certificate - Data Science

ALX AFRICA
Johannesburg, Gauteng
05.2025 - Current

Skills

Customer service

  • Microsoft Office
  • Word
  • Excel
  • PowerPoint
  • Calendar management
  • Data entry
  • CRM management
  • Document preparation
  • Meeting scheduling
  • Expense tracking
  • Transcription services
  • Issue research
  • Problem-solving
  • Attention to detail
  • Time management
  • Verbal and written communication
  • Internet research
  • Email management
  • Fast learner
  • Database entry
  • HTML
  • Analytical thinking

Accomplishments

Golden Key International Honour Society (2023)

Certification

  • ALX Virtual Assistance Certificate
  • Introducing Generative AI with AWS

Interests

Data Science

AI

Machine learning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeInternshipGig Work

Location Preference

Remote

Important To Me

Career advancementFlexible work hoursWork-life balanceWork from home optionPersonal development programsCompany CulturePaid sick leave

Languages

English
Advanced (C1)
Afrikaans
Elementary (A2)

Quote

You are never too old to be what you might have been.
George Eliot

Timeline

Certificate - Data Science

ALX AFRICA
05.2025 - Current

Virtual Assistant

Freelance
12.2024 - Current

Office Administrative Assistant

TMM Lofts
05.2023 - 12.2023

Bachelor of science - Human Physiology(Incomplete)

University of Pretoria
03.2021 - 11.2023

Library assistant

Sir Pierre van Ryneveld High School
05.2017 - 11.2017

Bachelors pass -

Sir Pierre van Ryneveld High School

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Ntokozo Thabethe