Ntokozo Nxumalo
Undergraduate
Johannesburg
Summary
As a highly motivated and detail-oriented coding student, I am passionate about developing innovative and efficient software solutions. Through my coding journey, I am gaining a solid foundation in programming languages such as JavaScript, Python, CSS and HTML, as well as react and responsive. I am eager to leverage my technical knowledge in real-world development projects and contribute to the growth of a dynamic development team. My coursework, self-driven projects are provided me with a strong understanding of problem-solving, debugging, and version control practices.
Overview
1
1
year of professional experience
Work History
Call Center Representative
My Auto Care
06.2019 - 05.2020
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
Education
Bachelor's Degree - Information Science
University of South Africa
FloridaSoftware Developer
SheCodes Foundation
OnlineSkills
Brand representation
Timeline
Call Center Representative
My Auto Care
06.2019 - 05.2020
Bachelor's Degree - Information Science
University of South Africa
Software Developer
SheCodes Foundation
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