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Full-time mom and student with over 20 years of professional experience in Customer Service and Operational Management, currently pursuing an Associates of Arts degree in Information Technology with a Concentration in Cybersecurity. With expertise in maintaining cash handling procedures, streamlining operations, and fostering a productive and collaborative environment to meet organizational objectives. An Inducted Member of The National Society of Leadership and Success (NSLS) and a Member of the Sigma Alpha Pi; recognized for outstanding academic achievement and leadership potential, as well as leadership training and professional development. Recently obtained badges and certifications from the University of Phoenix and The National Society of Leadership and Success (NSLS) enhances skills in strategic planning, problem-solving, and decision-making. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented and reliable professional experienced in providing personal care and mobility support. Recognized for strong communication skills and commitment to fostering client independence through engaging activities and safety monitoring.

Nationally Certified Phlebotomy Technician with 100+ successful venipunctures and capillary blood draws. Healthcare professional experienced in patient care, behavioral health, documentation, and customer service. Known for compassion, accuracy, safety, confidentiality, and strong communication.

Experienced Housekeeping Attendant with over 10 years in hotel housekeeping and hospitality services. Maintains high cleanliness and safety standards while delivering exceptional guest service. Detail-oriented and capable of thriving in fast-paced environments, ensuring a clean and welcoming atmosphere for all guests.

Possessing empathetic and compassionate traits, excellent fit for providing dedicated support and care. Knowledgeable in basic caregiving principles and adept at assisting with daily living activities and managing diverse needs. Committed to making meaningful difference in lives of individuals through attentive and personalized care.
Developed key transferrable skills in caregiving environment, including effective communication and problem-solving abilities. Looking to transition into new field, leveraging experience in providing personalized care and support. Ready to bring adaptability and client-focused approach to new professional challenge.

Ntokozo NGCOBO

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National Senior Certificate - Grade 12 - high school general studies: Geography, History, Tourism, Mathematical Literacy

Completed Grade 10 - high school general studies: Geography, Business studies, Tourism, Mathematical Literacy

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National Senior Certificate - Grade 12 - high school general studies: Geography, History, Tourism, Mathematical Literacy

Completed Grade 10 - high school general studies: Geography, Business studies, Tourism, Mathematical Literacy

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