Ntokozo Mbhele
Durban
Summary
Experienced, dependable, initiative-taking professional in operations improvement, dynamic production supervisor with a proven track record at Concord Refrigeration, excelling in quality control and team leadership. Expert in process improvement and equipment maintenance, I successfully implemented solutions that reduced defects and enhanced production efficiency. Committed to fostering a motivated workforce while ensuring adherence to quality standards and safety protocols.
Overview
15
15
years of professional experience
Work History
Production Supervisor
Concord Refrigeration
09.2018 - Current
- Having weekly meetings with the staff, motivation, and a daily plan.
- Ensuring staff are allocated accordingly to suitable work areas.
- Liaised with Maintenance and Production in investigating the root cause of product defects, and implementing solutions to prevent recurrence.
- Raised, monitored, and resolved internal NCRs.
- Daily production plans for the departments.
- Weekly and monthly production turnover plans.
- Meeting daily and weekly targets.
- Daily reports on production to management.
- Ensuring the product meets quality standards.
- Managing tool inventory in the department.
- Monitor Quality Parameters on new product working with Research & development Team.
- Controlling a safe working environment
- Adherence to company policy.
- Ensuring the working area is clean (5S)
- Train employees on equipment and safety procedures.
- Continuous improvement.
- Manage the production team.
- Create monthly block plans for the factory.
- Control Departmental Budget & Cost: Implementation, Maintenance.
Quality Controller
Microfinish
05.2018 - 09.2018
- All quality documents done daily.
- Checking the defects of the valves produced every hour.
- Finding the route course of the defects.
- Putting a temporary and permanent counter measure.
- Plan and developing the processes needed for our customers.
- Continues improvement.
Quality Supervisor
ARTsolar
03.2014 - 04.2016
- Ensured quality adherence on the factory floor.
- Supervised Quality Controllers and Quality Inspectors, including monitoring and signing off Time & Attendance and leave.
- Liaised with Production Supervisors and Production Manager to ensure the correct quality is achieved in the finished product.
- Control and troubleshooting of the Sun Simulation Tester, and documentation of a troubleshooting guide.
- Oversaw all quality testing procedures in the plant.
- Ensured quality personnel and production operators are adequately trained to the quality procedures above, arranging and carrying out training where it is lacking.
- Liaised with Maintenance and Production in investigating the root cause of product defects and implementing solutions to prevent recurrence.
- Raised, monitored, and resolved internal NCRs.
- Prepared for SABS, TUV and customer audits together with the various department managers.
- Monitored the incoming inspection process on raw materials.
- Key results areas
- Obtained TUV SUD certification
- Obtained SABS Certification
- Obtained TUV Rhelind Certification
Quality Control | Production Team Leader
ARTsolar
01.2013 - 03.2014
- Quality control inspector of the solar PV production process, making sure that operators are following SOPs and criteria of the company's specification is meeting specification according to the ISO 9001.
- All quality documents done daily.
- Checked the defects of the PV product and finding the route course.
- Installed a temporary and permanent counter measure.
- Daily staff meetings, motivating, encourage and daily.
- Plan and developing the processes needed for our customers.
- Continuous improvement.
Technical Machine Operator
ARTsolar
10.2012 - 01.2013
- Operated all manual and machine processes in the fabrication of solar PV modules.
- Quality control of the solar PV production process including end control of all PV products in the company.
Intern
Toyota
12.2010 - 09.2011
- Supported assembly line operations through troubleshooting and maintenance tasks.
- Conducted experiments to evaluate system performance and reliability.
- Assisted in the development of mechanical components for mechatronic systems.
- Monitored or calibrated systems, industrial control systems, or system components to maximize efficiency of production.
Education
DIPLOMA - Management Science
Durban University Of Technology
DURBAN01-2025
Production Technology NQF 4 - Operations Management
VHC
Durban01.2023
Mechatronics Engineering - Mechatronics
Umbilo Training Centre
Durban01.2019
Lexis Nexus IGC Safety Management - Occupational Health And Safety
Nebosh
durban01.2016
NQF Level 2 Mechatronics Engineering - Mechatronics
Merseta - Toyota
Durban09-2011
Matric - matric
Msunduzi Secondary School
Pietermaritsburg01.2007
Skills
- MS Office
- Quality control
- Project management
- Team leadership
- Process improvement
- Equipment maintenance
- Syspro
- Activity reporting
- Schedule management
- Waste reduction
- Manufacturing and distribution
- Assembly and production
- Training and mentoring
- Inventory management
- Performance monitoring
- Hiring and training
- Professionalism
- Continuous improvement
Languages
- English
- Xhosa
References
Available upon request
Personal Information
Date of Birth: 06/16/87
Timeline
Production Supervisor
Concord Refrigeration
09.2018 - Current
Quality Controller
Microfinish
05.2018 - 09.2018
Quality Supervisor
ARTsolar
03.2014 - 04.2016
Quality Control | Production Team Leader
ARTsolar
01.2013 - 03.2014
Technical Machine Operator
ARTsolar
10.2012 - 01.2013
Intern
Toyota
12.2010 - 09.2011
DIPLOMA - Management Science
Durban University Of Technology
Production Technology NQF 4 - Operations Management
VHC
Mechatronics Engineering - Mechatronics
Umbilo Training Centre
Lexis Nexus IGC Safety Management - Occupational Health And Safety
Nebosh
NQF Level 2 Mechatronics Engineering - Mechatronics
Merseta - Toyota
Matric - matric
Msunduzi Secondary School
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