Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tshepiso Kegorilwe

Risk Officer
Roodepoort

Summary

PROFESSIONAL SUMMARY

Dedicated and versatile professional with over 15 years of experience spanning financial services, compliance, risk management, and education. Holds a B.Comm in Business Management with a focus on Risk Management, complemented by a Project Management Diploma and TEFL certification. Demonstrates a strong track record in operational management, compliance monitoring, and client services. Adept at navigating complex regulatory environments, implementing effective risk management strategies, and fostering client relationships. Proven ability to lead teams, manage projects, and drive operational efficiency across diverse sectors. Combines analytical acumen with excellent communication skills to deliver results in fast-paced, dynamic environments. Committed to continuous learning and adaptable to evolving industry standards and technologies.

Overview

15
15
years of professional experience
22
22
years of post-secondary education

Work History

LANGUAGE CONSULTANT (ENGLISH TEACHER)

TUTOR ABC
4 2020
  • Teaching of English to Asian learners from Taiwan, China, Cambodia and Japan
  • Ensuring that proper planning and preparation for each lesson is conducted
  • Ensuring that proper appraisal and evaluation of learners is done continually
  • Administering the resources used on the learning site for the linguistic benefit of the learners
  • Transcribing of reports on the work done
  • Attended and participated in tutoring training workshops.

LANGUAGE CONSULTANT (ENGLISH TEACHER)

MPC RECRUITMENT
12.2017 - 03.2020
  • Teaching of English to Asian learners from Taiwan, China and Japan, Hong Kong daily
  • Conducting proper planning and preparation for each lesson for students
  • Continually conducting proper appraisals and evaluations of learners
  • Administering the resources used on the learning site for the linguistic benefit of the learners
  • Transcribing of reports on the work done
  • Attended and participated in tutoring training workshops.

SITE OPERATIONS OFFICER

HOLOBYE TRADING 2 (PTY) LTD
09.2016 - 11.2017
  • Develop comprehensive plans for road marking projects, including timelines, resource allocation, and coordination with other teams or contractors involved in the project
  • Supervise and coordinate the road marking team, including assigning tasks, providing training, and ensuring that work is completed safely and according to quality standards
  • Implement quality control measures to ensure that road markings meet regulatory standards and client specifications
  • Conduct inspections and audits to verify compliance
  • Procure and manage the inventory of road marking materials and equipment, ensuring that the team has access to the necessary resources to complete projects on time and within budget
  • Enforce safety protocols and regulations to minimize the risk of accidents or injuries during road marking operations
  • Provide safety training and promote a culture of safety among team members
  • Serve as the primary point of contact for clients, providing updates on project progress, addressing concerns or issues, and ensuring that client expectations are met or exceeded
  • Stay up to date with relevant regulations and standards governing road marking activities, ensuring that all work is conducted in compliance with legal requirements
  • Identify potential risks and obstacles that may impact project delivery and develop strategies to mitigate these risks proactively.

OPERATIONS MANAGER

PLT TRASPORT
06.2015 - 08.2016
  • Overseeing day-to-day operations of the different sites, including scheduling, logistics, and equipment maintenance
  • Supervising employees, ensuring they have the necessary skills and resources to perform their duties effectively
  • Address concerns and ensure satisfaction with the services provided to clients
  • Tracking expenses and optimizing financial performance such as tracking how much petrol is used on the site versus the of business within budget
  • Ensuring that all work is conducted in compliance with safety regulations and industry standards and implementing measures to minimize risk of accidents or injuries
  • Monitoring the quality of work performed by employees to maintain high standards of service delivery
  • Problem-solving: Addressing any issues or challenges that arise, whether related to staffing or employees, equipment, customer satisfaction related to quality of work done, or other aspects of the business.

DIRECTOR

KEGG’S TRADING ENTERPRISE & PROJECTS
12.2008 - 05.2015
  • Managing of Projects and procurement of requests for quotes and proposals
  • Plan and organize the day-to-day operations of the business
  • Negotiation with suppliers and obtaining best prices
  • Communication with staff, and client’s like Department of Roads and Transport as well as Johannesburg City Parks
  • General Management that included day to day running of operations
  • Finance and Accounting of the business and make sure company reaches profitability
  • Leadership and Team Building
  • Strategic Planning of short term and long-term needs of the business.

Client services consultant

NEDBANK LIMITED
04.2007 - 12.2008
  • Solve Client Queries on Clients Accounts
  • Operating systems and adhere to processes and procedures and policies of the institution
  • Capture stop- payments and stop orders requests on client accounts
  • Issue out bank statements and bank cards to clients
  • Encode bank chip cards with pin codes for clients
  • Ensuring that clients that I assist are compliant to the Financial Intelligent Center Act
  • Reconciliation of the clients’ cards on stock and banking instruments according to the controls in place to mitigate risk
  • Assist with creating client’s electronic payment profiles for effecting Electronic Funds Payments
  • Acquire business opportunities and referrals for Banker Sales
  • Place in order a filing system within the back office of the branch
  • Send processed documents to the Branch Administration Center.

STORE ASSISTANT

ackermann stores
12.2004 - 03.2005
  • Handling of stock and merchandise from storeroom and assisting store personnel and clients in store floor.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed

Education

WESTRIDGE HIGH SCHOOL

Project Management Diploma - undefined

VARSITY COLLEGE SANDTON

B Comm in Business Management - Risk Management

DAMELIN RANDBURG
04.2001 - 04.2023

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TEACHING ENGLISH AS A FOREIGN LANGUAGE (TEFL) CERTIFICATE

Skills

Communication: Oral and written communication

People Skills: I work well in a team

Project Management: Developed through the coordination and organization of Projects

Problem-Solving: Collecting and reporting product complaints as a Client & Services consultant

Networking & Liaison: Developed through working with management at The Department pf roads & Transport

Adaptability: I can adapt to any situation faced as I am exceptionally good at thinking on my feet

References

  • Mr. Rudi Leppan, CENTRE MANAGER: MPC Recruitment, 071 352 1455
  • Miss Deshni Subroyal, Nedbank Branch Manager, DeshniS@nedbank.co.za
  • Mrs. Nstako Sentwa, PLT Transport (Director), 073 298 1719
  • Nompumelelo Mafanya, Holobye Trading 2 (Office Manager), 011 942 2681, nomie@holobyetrading.co.za

Timeline

LANGUAGE CONSULTANT (ENGLISH TEACHER)

MPC RECRUITMENT
12.2017 - 03.2020

SITE OPERATIONS OFFICER

HOLOBYE TRADING 2 (PTY) LTD
09.2016 - 11.2017

OPERATIONS MANAGER

PLT TRASPORT
06.2015 - 08.2016

DIRECTOR

KEGG’S TRADING ENTERPRISE & PROJECTS
12.2008 - 05.2015

Client services consultant

NEDBANK LIMITED
04.2007 - 12.2008

STORE ASSISTANT

ackermann stores
12.2004 - 03.2005

B Comm in Business Management - Risk Management

DAMELIN RANDBURG
04.2001 - 04.2023

LANGUAGE CONSULTANT (ENGLISH TEACHER)

TUTOR ABC
4 2020

WESTRIDGE HIGH SCHOOL

Project Management Diploma - undefined

VARSITY COLLEGE SANDTON

undefined

TEACHING ENGLISH AS A FOREIGN LANGUAGE (TEFL) CERTIFICATE

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