Ntjatji Molepo
Office Admin
CLAYVILLE
Summary
To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges. With my 5 years experience in customer service industry at SWISSPORT.
My name is Ntjatji Molepo, I am a talented, ambitious and hardworking individual, with broad skills and experience in customer service, service delivery and customer communication. Furthermore, I am adept at handling multiple tasks on a daily basis competently and working well under pressure. A key is strength in communication, building a strong relationship with people for the best results, Thank you for your consideration, and I look forward in hearing from you.
Overview
7
7
years of professional experience
1
1
Language
Work History
Office Assistant
TechSonic
Johannesburg
07.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Expedited document processing with accurate data entry and timely filing.
SWISSPORT
10.2017 - 12.2022
- Company Overview: To provide all necessary help and support to passengers as required by customer airlines which include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer ..
- To provide all necessary help and support to passengers as required by customer airlines which include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer ..
Education
GRADE 12 - undefined
TEMBISA SECONDARY SCHOOL
Skills
Customer service skills
Attention to detail
Ability to work well with others
Sensitivity and understanding
Patience
Ability to remain calm in stressful situations
Ability to accept criticism
Ability to work well under pressure
Excellent verbal communication skills
References
Katherine Rangeyae Office Manager Swissport: +27 664736512
Mushe Ramuvha Duty Manager, Swissport: +27 82659-0961
Mandi De Jager Office Manager TechSonic: +27 83 583 6516
Timeline
Office Assistant
TechSonic
07.2023 - Current
SWISSPORT
10.2017 - 12.2022
GRADE 12 - undefined
TEMBISA SECONDARY SCHOOL