Nthatisi Duma

• Promoted excellent customer service with thorough staff training and ongoing coaching sessions.
• Increased store sales by implementing strategic merchandising plans and visual
• Facilitated strong communication between team members, fostering a collaborative work environment that maximized productivity.
• Spearheaded recruitment efforts in hiring highly-skilled retail professionals who contributed to the overall success of the stores.

• Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

managed team, conducted hanger counts and control shrinkage

conducted stock taking

ordering stock for customers and managed the efficiency in stock management

• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

achievement in staff training and facilitate training programmes

achieved top performing store awards

overseeing number of stores to assist area manager

performed minor stock take implementation files

trained newly hired managers

• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.