Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Technical Support Supervisor
Net1 UEPS Technologies
Mokopane, Limpopo
08.2020 - 01.2022
Timeous repairs and servicing of ATM's.
Be responsible for the timeous day-to-day repairs and maintenance of company technical hardware.
Ensure necessary items are timeously dispatched for repairs and reworks at the repair centre.
Ensure that payment,enrolments,installation and maintenance of Net1 products planning is done in conjunction with the Branch Manager/Team Leader.
Install and Provide training to Operators on NET1 EPE Master Card enrolment software.
Provide support for merchants on POS devices.
Field Service Technician
ATM Solutions
Sandton, Gauteng
05.2015 - 08.2020
Maintain and improve ATM uptime.
Timeous attendance to callout calls.
Timeous repairs of ATM’s in the designated areas.
Weekly servicing of low performing sites.
First time resolution on callout sites no repeat calls.
Ensure quality of new switch-on’s.
Programming and configuring of new sites within the prescribed SLA’s.
Conduct client training.
Ensure optimum boot stock.
Book in faulty parts and replace with fixed parts.
Ensure backup parts are available and in good working order at all times.
Complete all job cards timeously.
Complete down time report monthly.
Complete monthly stock take report and submitted before the end of each month.
Ensure open tickets are managed at a minimum.
Comply with assigned project deadlines according to SLA per project
Follow Field Policy and Procedures in regards to vehicle usage, cellphone usage, petrol card and Tools of trade
Apprentice Electrician
Exxaro Resources
Lephalale, Limpopo
08.2012 - 04.2015
Worked under supervision of Electrician to learn trade and develop electrical knowledge.
Pulled wire through conduits and through holes in walls and floors.
Provided layouts for new electrical system and component installations by reading and interpreting drawings accurately.
Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.
Read and interpreted drawings to provide wiring layouts for new installations.
Tested electrical systems functionality and continuity of circuits. using devices such as ohmmeters, voltmeters and oscilloscopes.
Explain and apply PLC operating principles.
Connect a 3 phase AC squirrel cage motor.
Carry out daily maintenance check on a transformer.
Connect three phase energy meters.
Do fault finding on electrical systems.
Spliced, joined and connected wire to fixtures and other electrical components.
Do lock-out procedures
Wire a 3-phase reversing starter.
Wire a semi-automatic star-delta starter.
Connect a single phase motor to reversing contactors.
Wire Star and delta connections.
Construct rectification circuits.
Education
High School -
Maneledzi High School
Louis Trichardt
01.2007 - 01.2008
National N Diploma Electricial Engineering - Electrical Engineering
Tshwane South College
Pretoria
08.2009 - 03.2011
PC Technician - Information Technology
IT Business Campus
Pretoria
06.2011 - 12.2011
Trade Test - Electrical Engineering
Grovos Training Centre
Lephalale
08.2012 - 04.2015
Skills
Technical issues analysis
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Timeline
Technical Support Supervisor
Net1 UEPS Technologies
08.2020 - 01.2022
Field Service Technician
ATM Solutions
05.2015 - 08.2020
Trade Test - Electrical Engineering
Grovos Training Centre
08.2012 - 04.2015
Apprentice Electrician
Exxaro Resources
08.2012 - 04.2015
PC Technician - Information Technology
IT Business Campus
06.2011 - 12.2011
National N Diploma Electricial Engineering - Electrical Engineering
Tshwane South College
08.2009 - 03.2011
High School -
Maneledzi High School
01.2007 - 01.2008
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