Nthabiseng Edith Tshishonge
Customer Assistant
Soshanguve
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrator position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Sales Assistant
Legit
Pretoria
02.2022 - Current
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Processed transactions accurately while maintaining a high level of customer service.
- Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
- Supported store management with administrative tasks such as scheduling appointments or updating client records.
- Implemented loss prevention strategies by monitoring suspicious activity closely throughout the day-to-day operations of the store.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
Education
N4 Legal Secretary - Matric
Tshwane North College
Pretoria 01.2016 - 11.2016
Skills
Display building
Visual Merchandising
Processing payments
Complex Problem-Solving
Point of sale operation
Customer Assistance
Product Knowledge
Written Communication
Reliability
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Assistant
Legit
02.2022 - Current
N4 Legal Secretary - Matric
Tshwane North College
01.2016 - 11.2016