Nthabiseng Dina Phoshoko
Midrand
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
IStore
Midrand
09.2020 - 03.2024
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Sales Consultant, Internship
CareCall Retail & Distributors pty ltd
Midrand
02.2019 - 02.2020
- Developed and maintained relationships with clients to increase sales revenue.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service.
Sales Assistant
Green Cross pty ltd
Pretoria
07.2017 - 02.2018
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Conducted periodic audits of merchandise pricing accuracy.
- Answered incoming telephone calls to provide store, products and services information.
Sales Administrator
ALPA Air Lab Products pty(ltd)
Midrand
04.2024 - Current
- Provided administrative support to sales team by preparing and organizing customer data.
- Assisted with the development of marketing strategies for new products and services.
- Coordinated meetings between sales representatives and customers, ensuring all information was communicated effectively.
- Created invoices and processed payments from customers in accordance with company policies and procedures.
- Assisted in developing pricing strategies for various products and services offered by the company.
- Conducted research on potential customers to determine their needs and preferences before making contact with them.
- Supported sales representatives with scheduling client meetings and coordinating travel for sales presentations.
Education
Diploma in Public Relations - Public Relations, Advertising, And Applied Communication
University of South Africa
Pretoria, South Africa03.2022
High School Diploma -
Capricorn High School
Polokwane, South Africa12.2013
Skills
- Clerical Support
- Research
- Digital Archiving
- Data Entry
- Payroll and Benefits Administration
- Administrative Operations
- Records Management
- Strategic Planning
- Customer Relationship Management
- Community Networking
- Customer Liaison
- Visual Merchandising
- Product Management and Pricing
- Stock Management
- Cash Handling
- Inventory Management
- Brand Promotion
- Loss Prevention
- Honest and Dependable
- Speech Clarity
Affiliations
- Theatre and arts, photography
- Ethical Fashion
- Reading
- Hiking
- Journaling
Accomplishments
- IStore Kudos Vouchers for "Living the Company Brand Values".
Languages
English
First Language
Sepedi
Proficient (C2)
C2
Setswana
Advanced (C1)
C1
Xhosa
Advanced (C1)
C1
Afrikaans
Elementary (A2)
A2
Reference 1:
Ncedi Mosese (Line Manager)
ISTORE
T: (+27) 728677522
E: ncedi.mosese@istore.co.za
Reference 2:
Ms Rammy (Manager)
CareCall Retail & Distributors
T: (+27) 87 700 0979
E: info@callcentre.co.za
Reference 3:
Mr Muzi (Store Manager)
Green Cross
T: (+27) 87 287 8054
E: brooklyn@greencross.co.z
a
Reference 4:
Mrs PR Dolamo
UNISA
T: (+27) 12 429 3816
E: dolampr@unisa.ac.za
Timeline
Sales Administrator
ALPA Air Lab Products pty(ltd)
04.2024 - Current
Administrative Assistant
IStore
09.2020 - 03.2024
Sales Consultant, Internship
CareCall Retail & Distributors pty ltd
02.2019 - 02.2020
Sales Assistant
Green Cross pty ltd
07.2017 - 02.2018
Diploma in Public Relations - Public Relations, Advertising, And Applied Communication
University of South Africa
High School Diploma -
Capricorn High School
Similar Profiles
Kimera PillayKimera Pillay
MARKETING CHAMPTION ASSISTANT at IStoreMARKETING CHAMPTION ASSISTANT at IStore
Jordan WestJordan West
Sales Associate | Manager at iStoreSales Associate | Manager at iStore
Tebogo MuavhaTebogo Muavha
IOS Technician at IStoreIOS Technician at IStore