Nthabiseng Christine Mabaso

Call Center Representative Learner

Kisasa Pty Ltd

06.2016 - 06.2017

Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries ,also learned the art of selling products to potential client through cold calling leads
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.

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