Nthabiseng Abegail Panyapanya
Cape Town
Summary
Dynamic sales professional with a proven track record at Tevo, excelling in customer engagement and relationship building. Adept at achieving sales targets through effective negotiation and cross-selling techniques. Committed to enhancing brand awareness and delivering exceptional service, driving customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Customer Sales Assistant
Tevo
Cape Town
11.2025 - 02.2026
- Identified customer needs and presented value-added solutions to secure sales.
- Responded to customer questions about products and services.
- Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
- Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
- Consulted with customers regarding needs and addressed concerns.
- Negotiated prices and sales contracts.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Gave customers quotes based on potential sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- Placed special orders or called other stores to find desired items.
Brand Ambassador
Dyson
Cape Town
06.2025 - 09.2025
- Promoted positive company image through superior customer service experiences.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Increased sales and brand awareness through face-to-face marketing.
- Built lasting relationships with customers by delivering first-call resolution.
- Developed and maintained relationships with local businesses and organizations for brand partnerships.
Brand Ambassador
Leggra
Cape
02.2022 - 05.2025
- Promoted positive company image through superior customer service experiences.
- Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
- Increased sales and brand awareness through face-to-face marketing.
- Conducted product demonstrations to highlight features and benefits.
Education
Simon Estes MHS
Cape TownSkills
- Strong interpersonal skills
- Sales target achievement
- Brand awareness
- Cross-selling techniques
- Goal-oriented mindset
- Up-selling strategies
- Customer relationship building
- Marketing
- Effective negotiation
- Complaint resolution
- Customer engagement
- Product knowledge
- Patience and resilience
- Cross-selling strategies
- Product demonstration
- Sales presentation
Languages
English
First Language
English
Advanced (C1)
C1
Xhosa
Elementary (A2)
A2
Afrikaans
Intermediate (B1)
B1
References
References available upon request.
Timeline
Customer Sales Assistant
Tevo
11.2025 - 02.2026
Brand Ambassador
Dyson
06.2025 - 09.2025
Brand Ambassador
Leggra
02.2022 - 05.2025
Simon Estes MHS