NTHABISENG MSIBI
Nigel
Summary
I am a Driven and resourceful administrative professional with 4 years of experience assisting with work of high-achieving executives. I have a track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
3
3
Certificates
4
4
Languages
Work History
Deputy Secretary
Mbusomusha Pre-School
5 2022 - 3 2026
- Assisted in the planning of office events and writing minutes for all meetings, ensuring smooth execution and positive outcomes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
HRM Intern
Kwa-Thema SAPS
03.2023 - 03.2024
- Compiled section heads assessments
- Captured PEP ratings on the system
- Processed leave applications of the station
- Compileed the Z8 register every month
- Handled nominations and call ups for training
- Took SCCF, Management and station lectures minutes.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Worked with HR team to coordinate company events.
- Tracked employee attendance, identifying trends and providing insights for management to address any potential issues promptly.
- Developed strong written and verbal communication skills.
- Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
- Received trainee applications and captured on the system.
- Updated and maintained employee records to respond quickly to requests for information.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Educator Assistance
Edalinceba Primary School
11.2021 - 08.2022
- Prepared mark sheets, keeping of records and captured marks
- Become a Reading Champion to assist learners to lean to read and help with home-work.
- Ensured that the classroom is safe, secure and clean
- Ensured that learners are able to engage in the learning at hand and stay on task
- Supported social and emotional development of learners and reported any issues when necessary
- Supported the teacher in managing challenging learner behavior and promoting positive behavior
- Guided and monitor pupils progress
- Ensured COVID protocol is observed.
Reading Champion
Edalinceba Primary School
11.2021 - 08.2022
- Assisted learners with homework and reading.
Field Worker
Statistics South Africa (StatsSA)
02.2022 - 04.2022
- Effectively communicated with respondents to obtain accurate and relevant information, enabling more informed decision-making based on census data.
- Navigated various urban and rural terrains to reach households, demonstrating strong adaptability skills in diverse environments.
- Coded data from participant interviews.
General Mananger
Lukhoo Beauty Spa
09.2020 - 05.2021
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Utilized promotions, print and digital marketing to attract new clients.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Coordinated special events, attracting new clients and boosting overall sales.
- Resolved conflicts between staff members or customers swiftly and professionally, fostering a positive work environment for all parties involved.
- Generated reports to track spa performance and make recommendations for improvement.
- Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Greeted spa guests warmly to create positive first impression of establishment.
- Recorded product sales into spa's weekly income report.
Office admin Assistant
South African Nurses Union
04.2017 - 03.2020
- Provided a variety of complex administrative support duties to the General secretary, including:
- Created and updated records and files to maintain document compliance.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to inquiries from callers seeking information.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Assisted the auditor in preparation of annual financial reports.
Administrator/Personal Assistant
National Association Of School Governing Bodies
11.2016 - 03.2018
- Provide a variety of complex administrative/Personal Assistant support to the General Secretary, National Executive Committee and the Provincial Executive Committee including: -
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Documented and distributed meeting minutes to identify, analyze, and improve workflows.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Enhanced executive's productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Attended meetings, took minutes and tracked action log items.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Liaised between Schools and the department of Education and maintained effective lines of communication.
- Supervised eight admin interns in four different provinces.
- Created and maintained databases to track and record data of Schools affiliated with the Organisation.
Project Coordinator
Ekurhuleni Metropolitan Municipality
04.2016 - 10.2016
- Identified strategies/plans to improve the Clean City Program through clean friday initiatives.
- Established time frame for field workers
- Provided guidance and assistance to supervisors in execution of their duties
- Resolved administrative issues relating to behavior of field teams, security issues through appropriate channels
- Maintained equipment and inventory of supplies.
Brand Ambassador
Lukhoo Beauty Spa/ Beauty Training Center
04.2024 - Current
- Promote Lukhoo Beauty Spa/ Beauty Training Center at EK-FM.
- Give wellness and beauty talks on EK-FM.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Delivered exceptional customer service throughout the engagement process, leading to positive reviews and testimonials from satisfied clients.
Education
National Senior Certificate -
Esibonelwesihle SSS
Duduza, South Africa 01.2004 - 04.2008
B.A Humanities Degree - Public Management & Governance Development Studies
University Of Johannesburg
Johannesburg, South Africa 01.2011 - 04.2015
Skills
Microsoft Office 360Customer service orientatedGood CommunicationHigh attention to detailsWorks well under pressureInitiative to resolve queriesProposal writing skills
Program coordination
Meetings and presentations
Proposal Writing
Staff Oversight
Meeting facilitation
Personal Information
Date of Birth: 12/Dec/1990
References
- Lucille Maakamedi, Lukhoo Beauty Spa Owner / Nyanyadu Diplomat NPO Secretary, 0793731376
- Mrs. Zodwa Sibanyoni, Mbusomusha Pre-school Principal, 0833410382
- Capt Sarah Mailula, HRM Heard, 0712603036
Projects
Edalinceba Primary School, 11/2021, 08/2022, Reading Champion, Assist learners with homework and reading. Mbusomusha Pre-School, 05/2022, 03/2026, Deputy Secretary
Accomplishments
- Supervised team of 8 staff members at NASGB.
Certification
Code B License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Brand Ambassador
Lukhoo Beauty Spa/ Beauty Training Center
04.2024 - Current
HRM, Kwa-Thema SAPS, 2023/03/22 - 2024/03/20
03-2024
HRM Intern
Kwa-Thema SAPS
03.2023 - 03.2024
Field Worker
Statistics South Africa (StatsSA)
02.2022 - 04.2022
Educator Assistance
Edalinceba Primary School
11.2021 - 08.2022
Reading Champion
Edalinceba Primary School
11.2021 - 08.2022
General Mananger
Lukhoo Beauty Spa
09.2020 - 05.2021
Office admin Assistant
South African Nurses Union
04.2017 - 03.2020
Administrator/Personal Assistant
National Association Of School Governing Bodies
11.2016 - 03.2018
Project Coordinator
Ekurhuleni Metropolitan Municipality
04.2016 - 10.2016
BA Humanities Degree
04-2015
Code B License
01-2013
B.A Humanities Degree - Public Management & Governance Development Studies
University Of Johannesburg
01.2011 - 04.2015
National Senior Certificate -
Esibonelwesihle SSS
01.2004 - 04.2008
Deputy Secretary
Mbusomusha Pre-School
5 2022 - 3 2026