Nthabiseng Molatjane
Pretoria
Summary
Dedicated professional with proven expertise in cash handling and customer relations, honed at Retail Solutions. Skilled in operating cash registers and enhancing customer satisfaction, demonstrated by efficiently resolving complaints and fostering loyalty. Adept at maintaining cleanliness and organization, showcasing exceptional time management and sanitizing skills. Achieved notable improvements in workplace hygiene and transaction accuracy, contributing to increased repeat business.
Overview
2
2
years of professional experience
Work History
Cashier
Retail Solutions
03.2024 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cleaner
MJO Consulting
09.2022 - 03.2024
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
Education
Certificate - Management Assistant
Tshwane North TVET College
Pretoria, South AfricaSkills
Cash register operation
Receipt and refund issuance
Point-of-sale system operation
Records Maintenance
Cash Handling
Time management skills
Payment collection
Customer assistance
Cash register systems
Till counting
Money handling
Point of sale operation
Staff Training
Customer Relations
Cleaning and sanitizing
Basic math skills
Timeline
Cashier
Retail Solutions
03.2024 - Current
Cleaner
MJO Consulting
09.2022 - 03.2024
Certificate - Management Assistant
Tshwane North TVET College