Nthabiseng Mokonyane
Protea Glen Ext3
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
13
13
years of professional experience
Work History
Sales Consultant
Tracker Connect Pty Ltd
Gauteng
08.2022 - Current
- Worked with fellow sales team members to achieve group targets.
- Identified customer needs by asking questions and advising on best solutions.
- Listened to customer needs to identify and recommend best products and services.
- Offered Value Added products to existing Tracker clients
- Reach and exceed targets set on a daily.
- Capturing of clients details and sending emails
- Transfer calls to various departments on inbound calls
- Developed key customer relationships to increase sales.
- Recognized security risks to properly handle situations.
- Analyzed customer needs and preferences to recommend appropriate products.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Greeted and assisted customers to foster positive experiences.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Maintained accurate records of all sales activities in the CRM system.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Consultant
Digicall SA Holdings
11.2021 - 07.2022
- Company Overview: Outsourcing and Telecommunications
- Calling insurance clients to arrange for a Netstar tracking device installation
- Capturing client's information on CRM and making bookings with fitment centers
- Sending emails to fitment centers ensuring fitment takes place
- Providing feedback to MI Way insurance regarding leads they sent for client fitments
- Selling different types of unit to clients as per insurance requirement
- Administering the finalization of contracts with Netstar
- Answering inbound calls
- Outsourcing and Telecommunications
Control room administrator
Fidelity
02.2017 - 10.2020
- Company Overview: Security
- Respond to alarms on the system under the Abba account
- Checking surveillance of branch and ATM machines
- Dispatching police or armed response vehicles
- Calling branches to ensure safety
- Capturing of details and occurrence on the account worked on
- Security
- Reason for leaving: Working hours
Sales Consultant
Metropolitan Life
09.2014 - 12.2016
- Company Overview: Insurance
- Selling funeral policies
- Capturing of clients details
- Insurance
- Reason for leaving: Got a better offer
Direct Sales Consultant
FNB
07.2013 - 07.2014
- Company Overview: Finance
- Opening Smart, Fluid, Smart Cheque, Gold Cheque and Platinum Cheque accounts
- Ordering clients' accounts and ordering cards for courier delivery to clients
- Capturing of clients details
- Finance
- Reason for leaving: Contract ended
Sales Consultant
Direct Channel
02.2012 - 06.2013
- Company Overview: Insurance
- Selling funeral, educational, accidental and investment plans
- Capturing of clients details
- Insurance
- Reason for leaving: Better offer
Education
Matric - Accounting, Life Orientation, Business Studies, Life Sciences, English, Afrikaans
Noordgesig Secondary School
01.2009
Skills
- Microsoft Word
- Outlook
- Excel
- PowerPoint
Candidate
Nthabiseng Mokonyane, South African, 9107110272089, African, Female, 3969 Djemjete Street, Protea Glen Ext3, Gauteng, 065 127 1939, mokonyanenthabiseng3@gmail.com, Sales Consultant and Administrator, Sales Consultant
Othercourses
- Fundamentals of Marketing and Sales
- Project Management (Foundations)
- Excel (Beginners and Intermediate)
- Cyber Security and Awareness
Qualifications
- Matric
- RE 5
- FETC: Short Term Insurance
Timeline
Sales Consultant
Tracker Connect Pty Ltd
08.2022 - Current
Sales Consultant
Digicall SA Holdings
11.2021 - 07.2022
Control room administrator
Fidelity
02.2017 - 10.2020
Sales Consultant
Metropolitan Life
09.2014 - 12.2016
Direct Sales Consultant
FNB
07.2013 - 07.2014
Sales Consultant
Direct Channel
02.2012 - 06.2013
Matric - Accounting, Life Orientation, Business Studies, Life Sciences, English, Afrikaans
Noordgesig Secondary School