Nthabiseng Mofolo
Caterer
Johannesburg,GP
Summary
Dynamic hospitality professional with a strong work ethic and expertise in guest engagement, honed at XYZ Restaurant. Proven ability to prioritize tasks and ensure safe food handling, enhancing customer satisfaction. Recognized for exceptional cash handling skills and a commitment to delivering outstanding service in fast-paced environments.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
1
1
Language
Work History
Manager
Platinum Lodge
04.2016 - 12.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Chef Assistant
Gold Reef City
02.2013 - 03.2016
- Followed recipes and instructions to achieve quality and presentation standards.
- Supported senior chefs with creative meal planning and recipe development.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Collaborated with head chef on menu development, incorporating customer feedback and industry trends to create innovative dishes that increased repeat business.
Education
High School Diploma -
Lenasia South Secondary School
Lenasia, South Africa 04.2001 -
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Task prioritization
Cash handling
Food running
Languages
English
Intermediate (B1)
Timeline
Manager
Platinum Lodge
04.2016 - 12.2019
Chef Assistant
Gold Reef City
02.2013 - 03.2016
High School Diploma -
Lenasia South Secondary School
04.2001 -