Summary
Overview
Work History
Education
Lastname
Firstname
Physicaladdress
Telephonemobile
Email1
Email2
Countryoforigin
Trainingandprofessionaldevelopment
Personal Information
Timeline
Generic

Anela Shete

Receptionist
Berea

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Receptionist

Ingersoll Rand
10.2023 - Current
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Reduced incoming call response time by implementing an effective call routing system.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.

Call Centre Agent

Quality Specialists Hub
2 2021 - 2 2022
  • In charge of answering customer calls, listening to their concerns and solving problems
  • Established knowledge of protocols and answering customer inquiries
  • Maintained a professional, friendly demeanor with customers at all times.

Ward Hostess

Sunninghill Netcare
10.2020 - 02.2021
  • To prepare food trays and drinks trolleys to facilitate the safe and presentable delivery of food and beverages throughout the day
  • To assist in the preparation of patient food in a hygienic manner following all instructions given
  • Working with the ward team to develop and maintain the patient environment.

Cashier

Picadilly
03.2019 - 10.2020
  • Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records and withdrawals
  • Created a world-class experience for customers using top-notch communication skills
  • Assisted customers with sales transactions accurately and efficiently, including cash, check, card and layaways payments.

Education

Thomas Ntaba S.S.S
01.2016 - 05.2018

4 - Journalism

Whitestone College
01.2022 - 05.2023

Lastname

SHETE

Firstname

Anela

Physicaladdress

7 O'Reilly Road, Berea, 2198

Telephonemobile

068 166 1316

Email1

nellarshete23@gmail.com

Email2

60745118@mylife.unisa.ac.za

Countryoforigin

South Africa

Trainingandprofessionaldevelopment

2, Call Centre Learnership, Quality Specialists Hub, Randburg, 02/06/21, 11/19/21

Personal Information

  • Date of Birth: 03/14/99
  • Gender: Female
  • Marital Status: Single

Timeline

Receptionist

Ingersoll Rand
10.2023 - Current

4 - Journalism

Whitestone College
01.2022 - 05.2023

Ward Hostess

Sunninghill Netcare
10.2020 - 02.2021

Cashier

Picadilly
03.2019 - 10.2020

Thomas Ntaba S.S.S
01.2016 - 05.2018

Call Centre Agent

Quality Specialists Hub
2 2021 - 2 2022

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