Nthabeleng Moekwa
Gauteng,South Africa
Summary
Creative and people-oriented communications professional with a background in journalism, communications and digital media. Experienced in building online communities, engaging stakeholders, and producing content that informs, entertains, and inspires. Skilled in driving user engagement through emails, SMS, websites, and social platforms. Passionate about storytelling, connection, and creating imaginative experiences for online audiences.
Overview
7
7
years of professional experience
Work history
Communication Support
New Leaders Foundation
Johannesburg, Gauteng
2022.10 - Current
- Craft and manage content for email, SMS, and GIF campaigns.
- Send out weekly, monthly reminders for school submissions.
- Support training communications and helpdesk queries.
- Conduct user research and gather feedback through surveys, interviews, and testing sessions.
- Create user onboarding materials, training resources, and user guides to ensure seamless adoption of products and features.
- Maintain website content (Editor X and WordPress) .
- Briefing and liaising with external communication vendors on graphic design and website update requirements.
- Monitor user engagement and prepare performance reports to inform strategic communications decisions.
- Collaborate with provincial teams and external stakeholders to enhance communication effectiveness.
Journalist intern
Newskoop
Bloemfontein
2021.01 - 2022.08
- Fact-checked all information before publishing, maintaining accuracy and integrity of the publication.
- Edited press releases and produced content for radio and web.
- Posted articles and audio content online.
Search Engine Optimization/Social Media Strategist
KovsieTV
2019.02 - 2020.11
- Designed strategies to grow and sustain online audiences.
- Produced creative content for Facebook, YouTube, Instagram, and Twitter, driving audience interaction.
- Analyzed platform analytics to draft engagement reports, informing content strategy.
Education
Communication Science (Media Studies - Communications
University of the Free State
BloemfonteinBachelor of Arts - Journalism
University of the Free State
Bloemfontein /2017 - /2019
Skills
- Digital community management
- Content creation and social media management
- Digital communication
- Creative writing
- User support and onboarding
- Data analytics
Timeline
Communication Support
New Leaders Foundation
2022.10 - Current
Journalist intern
Newskoop
2021.01 - 2022.08
Search Engine Optimization/Social Media Strategist
KovsieTV
2019.02 - 2020.11
Communication Science (Media Studies - Communications
University of the Free State
Bachelor of Arts - Journalism
University of the Free State
/2017 - /2019