Summary
Overview
Work History
Education
Skills
Languages
REFERENCES
Timeline
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NTEBOHELENG LAMUNU

BLOEMFONTEIN,SOUTH AFRICA

Summary

Focused on administrative and organisational tasks with keen attention to detail. Can streamline office operations and enhance productivity with comprehensive knowledge of Microsoft Office Suite, project management, and scheduling. Set to foster corporate efficiency and team collaboration with strong communication and interpersonal skills.

Overview

4
4
years of professional experience

Work History

Administrative intern

CENTRAL UNIVERSITY OF TECHNOLOGY
BLOEMFONTEIN, SOUTH AFRICA
11.2024 - Current
  • Attend to student enquiries in person, via calls and emails.
  • Send documents to Deans, faculties and staff members.
  • Verifying students and graduates' documents.
  • Handling preparations.
  • Helping students with registrations by going through the process and steps with them.
  • Helping students with qualification cancellation and subject change.
  • Arranged filing systems for easy use and retrieval by personnel.
  • Supported staff with administrative needs for photocopying, faxing and filing.

Administrative officer

MATHICON
BLOEMFONTEIN, SOUTH AFRICA
01.2023 - 02.2024
  • Enhanced office efficiency by managing and organising the day-to-day administrative duties.
  • Offered administrative support to the management team resulting in enhanced operations.
  • Handled confidential documents with utmost care; ensured data security at all times.
  • Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
  • Conducted research via multiple channels to compile information for staff needs.
  • Respected customer privacy through tactful, diplomatic and confidential support.
  • Calculated bills for customer orders, collected fees and updated tracking system with new totals.
  • Provided clients with accurate cost estimations.
  • Prepared documentation to back up responses to financial or service complaints.
  • Generated written materials with meticulous attention to grammar and spelling.

Administrative officer

CENTLEC (SOC) Ltd
Bloemfontein, SOUTH AFRICA
10.2020 - 10.2022


  • Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
  • Organized monthly reports to maintain record accuracy.
  • Maintained orderly files with updated, easily accessible information for staff.
  • Carried out duties with strict compliance to company standards and policies.
  • Managed queries in person, by phone and via email with exceptional customer care.
  • Organised filing system for important and confidential office documents.
  • Met deadlines on admin tasks to minimize disruption to colleagues and workflows.
  • Secured data and documents to maintain confidentiality according to company and regulatory standards.
  • Filed physical and digital documents, prioritizing accessibility and data accuracy.
  • Addressed incoming requests for information, inquiries, and complaints.
  • Provided excellent customer service for improved client satisfaction.
  • Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
  • Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
  • Participated actively in departmental meetings contributing valuable insights and suggestions.
  • Booked meeting rooms, travel and dining arrangements to facilitate business events.
  • Monitored office inventory supplies, re-ordering for service provisions.
  • Organized meetings and events guaranteeing professional results.
  • Prepared regular reports on expenses and office budgets.
  • Took minutes and thorough notes in meetings for distribution.


Education

National Diploma Certificate - MANAGEMENT ASSISTANT

MOTHEO TVET COLLEGE
BLOEMFONTEIN
01.2019 - 05.2022

Diploma Certificate - OFFICE MANAGEMENT & TECHNOLOGY

CENTRAL UNIVERSITY OF TECHNOLOGY
BLOEMFONTEIN
01.2020 - 02.2023

Advanced Diploma Certificate - MONITORING & EVALUATION

CENTRAL UNIVERSITY OF TECHNOLOGY
BLOEMFONTEIN
01.2025 -

Skills


  • Excellent communication
  • Administrative skills
  • Self-motivation
  • Time efficiency
  • Multi-Tasking capability
  • Microsoft Office
  • Attention to Detail
  • Strong problem solver

Languages

English
Fluent
Afrikaans
Fluent
Sesotho
Fluent
Isizulu
Fluent

REFERENCES

  • Zinziswa Fuku (Centlec Supervisor)- 072 218 5670
  • Kelebogile Masisi (Mathicon Manager)- 073 437 3477
  • Dorris Leeuw (CUT Senior Administrator)- 060 306 0909

Timeline

Advanced Diploma Certificate - MONITORING & EVALUATION

CENTRAL UNIVERSITY OF TECHNOLOGY
01.2025 -

Administrative intern

CENTRAL UNIVERSITY OF TECHNOLOGY
11.2024 - Current

Administrative officer

MATHICON
01.2023 - 02.2024

Administrative officer

CENTLEC (SOC) Ltd
10.2020 - 10.2022

Diploma Certificate - OFFICE MANAGEMENT & TECHNOLOGY

CENTRAL UNIVERSITY OF TECHNOLOGY
01.2020 - 02.2023

National Diploma Certificate - MANAGEMENT ASSISTANT

MOTHEO TVET COLLEGE
01.2019 - 05.2022
NTEBOHELENG LAMUNU